Charles River Mechanical

We called this company to replace our water heater that decided to stop working over the holidays and the experience was excellent from start to finish. Ben was very knowledgable. He was responsive, showed up on time, explained our options clearly, and helped us choose the right unit for our home. The installation was quick, and he made sure everything was working properly before leaving. Hot water was back immediately, and the system runs great. No surprises — just honest, quality work. Will use again for future needs.

My water heater failed on me last week and a friend of mine e recommended Ben at CRM to help me out. I reached out and he was very responsive. He took care of me quickly and the price was fair. Very professional and friendly!! Will definitely use CRM for my future needs. Thanks Ben!!

As usual right in time for the holidays my heating system decided to tell me to "kick rocks", i reached out to charles river and spoke with Ben, not only was he very knowledgeble, and professional they were able to sort me out very quickly. Id even say "painless" considering the circumstances! Thanks Ben and the team!

Our water heater stopped working and needed to be replaced. I found this company online and decided to give them a try. Ben was very responsive and helpful from the start. He provided a reasonable quote, and the work was completed within one business day. He even went above and beyond by insulating the pipes in my garage that were not previously insulated. Ben is knowledgeable, professional, and easy to work with. Great service overall and highly recommended.