Spolidoro and sons inc.

Spolidoro & Sons is a family-owned plumbing, heating and gas-fitting company at 585 Boston Rd in Billerica that says it has been in business since 1974, about 50 years, with William Spolidoro as president. It holds an active Massachusetts plumbing corporation license, carries an A+ grade from the Better Business Bureau, and takes on residential and commercial work from new-construction plumbing and remodels to water heaters, boilers, drains, fixtures and gas lines. On Google the company sits at 3.9 stars from 29 ratings. Homeowners who hired them for plumbing work mostly describe fast, tidy, well-explained service: a 2026 reviewer had a stalled tub drain cleared by an on-time technician, another had forced hot water heating extended to several rooms, and in 2025 a boiler failure was diagnosed within an hour and repaired the same day by a crew that left the area spotless. Earlier reviews from 2022 through 2024 credit them with whole-house plumbing on new builds through a general contractor, water heater replacements at prices reviewers found reasonable next to the big-box installers, quick emergency call-outs and a free estimate for a first-time homeowner. Several 2024 five-star reviews share a near-identical tone and the same posting date, so they are thinner evidence than the dated, first-hand accounts. The complaints split into two kinds. One serious 2025 review describes a tub installation where unglued PVC leaked for two weeks and damaged three floors, and says the company ignored the insurer's subrogation letter; a 2025 reviewer found the crew rude and quick to frustration, and a 2021 caller felt they were little help with a basement leak. A larger share of the one-star reviews are not about plumbing at all but about how the company's marked vans are driven, cited by license plate, on local highways from 2023 to 2026. Separately, Violation Tracker lists a $7,000 penalty against A. Spolidoro and Sons, Inc. for a workplace safety or health violation dated July 18, 2024. For drain, water heater and boiler calls the recent history is mostly favorable, and their new-construction plumbing has earned repeat customers. Before booking a larger install, ask who will be on site, how the work is inspected before close-up, and how the company handles a problem after the job.