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"Called last night and he was here this morning" — an August 2026 Google reviewer, who found SRB Appliance Repair through good words on NextDoor, sums up what customers describe about Brian. SRB repairs washers, dryers, refrigerators, dishwashers and cooking appliances, says it has 15 years in business, and lists a service area that includes Dedham, Walpole, Stoughton, Newton, Wellesley and Quincy. The 2026 Google reviews are fast-turnaround stories. In May 2026, a customer's washing machine broke before a big work weekend, and Brian answered right away and fixed it within 24 hours; an August 2026 customer said Brian fixed their fridge and explained what temperatures it should run at and why. A September 2022 Angi reviewer said Brian diagnosed the problem quickly and had the replacement part with him. One April 2025 Angi review is a sharp complaint. The customer had a washing machine leak fixed, which meant moving a stacked dryer, and afterward found the dryer vent disconnected, making the room dangerously hot and humid; they say Brian denied responsibility, refused to correct it, and threatened legal action over a possible chargeback. Google shows 4.9 stars from 245 ratings; Angi and HomeAdvisor each show 4.5 from 11.
Brian is amazing! Super knowledgeable and just an all around great guy! He fixed our fridge and was great about explaining how it operates so that we know what temps it should be at and why. If you need an appliance repair guy, Brian is your guy!
I called this company because of all the good things I read about him in NextDoor. They were all correct! 🤗 Called last night and he was here this morning. :-) Great job, price, efficiency, professionalism and personality. I’m very happy with his service. I highly recommend Brian and will definitely use him again.
So happy to have found Brian and SRB appliance repair! My washing machine broke before a big work weekend and the laundromat just wasn’t an option. Brian answered my call right away, came out for service and was able to fix it within 24 hours! So thankful to have found someone local, trustworthy and reasonably priced. Thanks again SRB✨🫶🏼
Brian is the best! He came right out same day I called and gave me an honest answer about our washer and dryer. He is my go to appliance guy! 10/10 recommend him!
Brian came out quickly and was smart, polite, efficient and friendly! I will definitely use SRB again! Fridge was fixed, as good as new!
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2 changes recorded — last scanned Sep 29, 2026.
Midnight and weekend help5.0
Rapid response5.0
Bathroom renovations4.8
Active license3.9