Standish Fire & Security, Inc
Local business · 31 Home Depot Dr Ste 222, Plymouth, MA 02360, USA
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Verified record
- Not rated by the BBB
- 10 work photos
Highlights
- Clean complaint record — BBB lists zero complaints on file
- Uniform 5-star reviews — all three Google ratings at five stars
- Specialized shop — focused solely on fire alarm and security systems
- Thin track record — only three reviews across all sources
- Not BBB rated — unaccredited, bureau lacks information to grade
Standish Fire & Security is the shop you call about the panel beeping in the basement, not the kitchen remodel — a Plymouth, Massachusetts outfit built entirely around fire alarm and security systems, from design and installation to monitoring for both homes and businesses. It is family owned and operated, and by its own account has spent more than 25 years in the alarm trade, though the Massachusetts corporation itself only dates to April 2013. The reputation here is genuinely positive but genuinely thin. Every Google rating it has drawn is five stars — and there are exactly three of them. The Better Business Bureau shows no complaints on file, which counts for something, but the bureau hasn't rated the business at all: it isn't BBB accredited, and the file lists a single employee with too little information to issue a grade. A couple of things are worth pinning down before you book. The company shows up under two addresses — a Home Depot Drive suite where customers find it, and a Martingale Lane address on its state incorporation — so confirm which one you're actually dealing with. And with so few public reviews, it's fair to ask for recent references on a job like yours. For a homeowner who needs a code-compliant smoke or fire-alarm system, or a small commercial monitoring setup, Standish is a plausible, specialized call. Just go in knowing the public track record is short, and confirm the company's electrical and alarm credentials with the state before any work begins.
Read the comments
Most recent comments
- 5.0Dec 11, 2024
Echoing what has already been said. Prompt, courteous, knowledgeable, conscientious, and reasonable. If only other tradespeople were this good!
- 5.0Aug 20, 2024
I had an intermittent fire alarm going off and couldn’t figure what the cause was. I called Standish and they responded that morning and repaired my problem immediately. They gave me a great price and great service. I highly recommended them for keeping your home or business alarm system in tip top shape ! Thank you
— Sean McCarthyView on Google Reviews ↗ - 5.0Mar 21, 2022
My wife and I are trustees for a 10-unit condo building in Plymouth. We recently hired Standish Fire to maintain the fire system in the building. In our 10 years as members of the condo association we’ve never been so impressed with a vendor. We wholeheartedly recommend Standish Fire. Our building used the same fire inspector for 15 years and there were issues with our system. I set up appointments with a couple fire inspectors in the area for additional opinions, Standish being one of them. Mike and Peg, the owners of Standish Fire, arrived on time for the initial walk down. They were friendly and professional. Their quotes were much more competitive than our previous inspector. Another inspector I met with was a larger, corporate alarm company who refused to give us a quote because our system required electrical work. Luckily both owners of Standish Fire are licensed electricians. Throughout this journey Standish educated us on our various matters like code and insurance liability we hadn’t previously considered or even looked at. They were truly watching out for the safety of the building’s residents and business owners. As we explored switching to Standish Fire, the Plymouth Fire Chief sent out a notice to our board about several violations. The notice was sent on a Thursday with a plan to do a site visit on the following Monday. The majority of the building owners agreed switching to Standish Fire was the right choice — fair pricing, prompt service, having the necessary licenses and having equipment we needed in-stock were all factors that made Standish Fire a clear and strong choice. We were blown away on Friday afternoon when Standish Fire called after we shared the Chief's notice with them. They offered to come over the weekend to install all of the equipment we needed to bring us into compliance for Monday’s walk down with the Chief. They had equipment in stock that our previous inspector wasn't able to source for months. They even made themselves available on Monday morning. By the time Monday arrived our system was totally in compliance and everyone was happy. We could go on! If you’re in the Plymouth area we highly recommend Standish Alarm. We look forward to working with them for years to come.
— Alex CookView on Google Reviews ↗
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Added 3 new comments, added 10 new photos, established rating 3.6
- behind the score: Thin track record — only three reviews across all sources