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Typical Greater Boston range for this kind of work, from regional averages — not a quote from Steve's Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Steve's Plumbing & Heating has been earning five-star reviews for boiler and water-heater work since at least 2013, and its Massachusetts plumbing license (No. 4203-PL-C) is active on the state registry. The company's own website says it has served the greater Springfield, Massachusetts area since 1978 and specializes in steam boiler replacements and hydronic heating systems — though the address on file for this listing is in North Andover, Massachusetts, a different part of the state. Early reviews name Steve; more recent ones, including a 2026 review, describe Aaron as the owner. The last six months brought three reviews, none negative. In an August 2026 review, a customer called Aaron and his helper trustworthy, pleasant, and hard-working. In a May 2026 review, a customer described researching several companies before hiring Aaron for a new tankless water heater, about three years after their old one failed. In an October 2025 review, a customer said Aaron installed a boiler with new piping in about 90 minutes after being contacted earlier that week, calling the pricing very reasonable. Reviews further back describe similar jobs: in a December 2024 review, a customer said Aaron and Omar replaced failing water lines, fixed earlier work, and installed a new kitchen sink, toilet, and washer/dryer hookups; in a September 2023 review, a customer said Aaron replaced a boiler and hot water heater with a combi unit, and quoted the inspector who checked the work afterward calling it 'not just good, it is excellent.' A 2013 review described Steve explaining why work two other bidders wanted to charge for wasn't actually required to meet code, as the town's plumbing inspector later confirmed — a detail that saved that customer money. Not every account is glowing. In a September 2023 review, a customer said the company was responsive by phone but wouldn't set a fixed appointment, saying it only fit in small jobs as time allowed. In an October 2022 review, a customer said the company was too busy with heating work to take on their plumbing problem. For boiler replacements, water heater installs, and general plumbing repairs, this is a long, consistently well-reviewed operation — worth confirming directly whether they can commit to a scheduled appointment for a smaller job, and worth asking about the Springfield/North Andover service-area question above.
We were very happy to find a wonderful plumber.Aaron and his helper were really great workers to do business with!!! They are smart, pleasant and hard workers that you can really trust!!! Refreshing to be able to feel comfortable , knowing you can know you have hired trustworthy workers that know their stuff and are very reasonable in price ….we know we can count on these really great people when you need reliable professionals to do the work well and not take advantage of you !!! Thank you Aaron and your trustworthy assistant, you guys have the old fashioned work ethics ! They also get right back to you when you call!!! 5 Stars ⭐️ thank you !
I thought that I've left a review for this company before, but it appears that I forgot. About 3 years ago, my water heater failed and needed to be replaced. After a lot of research and calls to several companies, I ended up hiring Aaron for a new tankless water heater installation. The transition from a conventional water heater, to a tankless one, was seamless. The quote was competitive/reasonable, the work was done within the promised time and three years later I have no complaints or regrets. I definitely recommend this company and can tell you that they are dependable and trustworthy.
Our family has used Steve's Plumbing & Heating since the early '80's. They respond quickly to messages, use quality plumbing/boilers/hot water heating products, and their installation/repair services are Peerless. Aaron, the owner, is efficient, very personable and answers questions in plain, non-technical language that everyone would understand. His apprentice, Ty, is also very efficient and outgoing. Over the years, they installed a natural gas boiler with four heating zones, a few 40 gallon water heaters, and a Navien "tankless" water heater that provides almost instant hot water. We can highly recommend this highly reputable plumbing/heating service.
Called Aaron (the owner) on Monday, sent pics and dimensions Tuesday, spoke on phone Wednesday and Thursday morning had a boiler, some new piping and everything working perfectly in 90 minutes. VERY reasonable pricing, very prompt service and just and all around nice guy. I cannot give more than 5 stars but I wish I could. I highly- very highly- recommend contacting him for your plumbing needs.
I contacted Steve's Plumbing and Heating because he was recommended by another small company that doesn't do boiler installs. Here's the scenario: My boiler fails in the dead of winter with single digit temps in the forecast. I contacted Steve's via their website early on a Saturday. After some discussion via text, the next day he sent me a proposal with a reasonable quote for the work. He stated that he could do the job on Wednesday and offered to waive the 50% deposit that he usually requires because it was short notice. You rarely see that from any business these days, let alone a small business. Aaron and his crew arrived on Wednesday as promised, and completed the install promptly and professionally. Needless to say, I'm very satisfied with the quality of the workmanship that went into installing my new boiler. I am an extremely satisfied customer and would highly recommend Steve's for this type of work. As for the negative reviews here, at the beginning of this review I stated that Steve's was recommended by another company. Should I leave a negative review for that company because they don't do the big jobs even though plumbing and heating is a part of their name? That company specialized in the small jobs, but they did at least point me toward a quality installer with reasonable prices. That in itself had value.
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2 changes recorded — last scanned Sep 22, 2026.
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