Five recent Google reviews describe Sullivan Pest Control as quick to respond, thorough, and clear about the treatment process. The Worcester-area company is led by Bill Sullivan, and customers call it for pest and rodent problems in homes, apartments, multi-family properties, restaurants, and commercial buildings. Angi says the business has 16 years of experience and also lists lawn care and weed control among its services.
The written history is substantial: 27 Google reviews from 2023 through 2026, with a 4.5-star Google headline from 36 ratings. Recent homeowners describe next-day estimates, same-day mouse response, basement-to-attic treatment, and careful explanations of what was done. Older reviews add a broader pest mix, including ants, mice, rats, roaches, and bed bugs, plus work at apartments, schools, restaurants, and commercial properties.
There is a clear point to clarify before booking: two January 2026 Google reviewers gave one star and alleged that payment was taken without the job being completed, with one saying they filed a police report and planned court action. Those complaints sit beside many five-star accounts, including customers who describe repeat service and reliable follow-through, so ask for the exact scope, treatment steps, follow-up terms, and written price before work begins.
Sullivan looks like a practical call for Worcester-area homeowners and property managers dealing with rodents or household insects who want a small operator to explain the work directly. Confirm availability, warranty or return-visit terms, and the handling plan for children or animals; the older reviews specifically praised careful treatment around them.
