Tech Air Systems

Tech Air Systems is a heating and air conditioning contractor working out of 156 Maple St in Danvers, on the North Shore. Its BBB file lists the company as a Massachusetts corporation started and incorporated on 1/1/1989, with 16 employees and CEO Peter Zagorski, and gives it an A+ BBB rating — while stating on the same page that the business is not BBB accredited. Those are two separate facts, not one. What the company says it does is straightforward: repair and service on gas furnaces, heat pumps, zoned systems, central air conditioning and rooftop units, plus installation work — adding central A/C to homes that never had it, oil-to-gas conversions, furnace replacements, and ducts it says it custom-fabricates to fit an existing floor plan. It also advertises 24-hour emergency service and maintenance policies, and lists a North Shore service area covering Danvers, Beverly, Peabody, Ipswich, Marblehead, Gloucester and Newburyport among others. Customer signal is thin. Google publishes a 4.1-star average from nine ratings, and the one written comment on file, from November 2023, described "professional and quality work for a reasonable price" — a real voice, but a single one, and a 4.1 average across nine ratings means not every customer scored them at the top. BBB's page publishes no customer reviews and no complaints. One thing worth reconciling before booking: the company's own website says it has been serving the Danvers area for 24 years, while BBB records a business start date of 1989, which would be 37 — and the website separately credits its general manager with 37 years of personal experience in the trade. It is worth asking which figure describes the company and which describes the person. For a North Shore homeowner replacing a furnace or adding central air through an established local shop with a small crew rather than a regional brand, this is a reasonable name to get a quote from. Confirm the licence and insurance details in writing, get a written scope for any duct fabrication, and ask for references from installs completed in the past year.