Local business · Dorchester, MALocal business · 15 Michigan Avenue, Dorchester, MA 02121
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The jobs people hire DeLuxe Cleaning and Organizing for are the ones nobody wants to face alone. A customer writing in June 2026 had lost a relative and needed the house emptied — "similar to a hoarder's house with the amount of trash inside of it," they wrote — and described sending photos, getting a fast reply, and Dana and the crew showing up on day one to work. That is the company's own stated speciality: hoarding clean-up and de-cluttering, the sorting and laundry and removal, alongside ordinary deep cleans, estate clean-outs, packing and home staging out of Boston. The word that keeps recurring is compassion. A customer in July 2025 called several agencies for quotes before finding this one, said the price came back best of the lot, and added that the team was "compassionate and understanding when discussing the situation." Another, writing in April 2023, called a tough job handled "with no complaints and very professionally." Reviewers name the people they dealt with — Dana on the phone and on site, Mariah with the cleaning crew. One review runs the other way. In November 2023 a customer wrote that the "Owner lacks professionalism and people skills" and would not recommend the company for the quality of service received. It is a single one-star among thirteen, and it is about manner rather than a specific job, but it is the only account of its kind and worth weighing. The volume is modest — thirteen ratings, averaging 4.7, spread from 2023 to this summer — so treat this as a small operation with a real specialism rather than a heavily-reviewed one. If your job is a hoarding clean-up, an estate clear-out or a move-out where someone needs to be patient with the household, ask what the team does with items people want to keep, and get the quote in writing before the truck arrives.
Best decision I could have made. Amazing company. Great team. Highly recommend.
Great experience from start to finish with this team. I was contacted quickly and provided pictures of the house to empty out. A relative had passed away and the house was similar to a hoarder's house with the amount of trash inside of it. Dana and team showed up on Day One of the cleanout and got to work. Everyone was friendly and went above and beyond what needed to be done.
Dana's level of experience and customer service is exceptional and this is just by speaking to him once on the phone. We look forward to working with him soon or in the future! Thank you Dana for the lovely experience by phone!
I had a very big cleaning job to be done and called several agencies for quotes before I finally stumbled on this one via Google search. Not only was their quote the best, they were compassionate and understanding when discussing the situation and I felt totally comfortable having them do this job. The cleaners were also wonderful, compassionate, and thorough. If you need a deep clean (or any kind of clean) these are your people. They will get your place looking right.
Owner lacks professionalism and people skills. Would not recommend for the quality of service that you get.
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Certified attributes are verified against the public registry. Others are the business's own statement.
Added 13 new comments, added 11 new photos, established rating 3.7