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The Maids of Cape Cod is a residential house-cleaning company based in Hyannis, operating as a locally owned and operated franchise of The Maids national brand under Donnelly Service Group Inc. The company states its franchise operator marks 25 years in business this year, growing from a single location north of Boston in 1995 to eight across eastern New England, and says Donnelly Service Group is transitioning to employee ownership through an ESOP. On Cape Cod the company covers Hyannis, Barnstable, Chatham, Falmouth, and Dennis with one-time, recurring, move-in/move-out, same-day, and spring cleaning. Twenty-six Google reviews from 2022 through 2025 point to a team that shows up reliably and cleans thoroughly, with a platform average of 4.7 stars from 49 ratings. Reviewers name specific crews and team leaders repeatedly across years - Doris's crew 305, Rosa's Team 306, Josefa's Team 301, and Marissa's "Blue Team" - and several describe using the company for years or on a recurring biweekly or seasonal schedule, including one client who says they've used the service for over 10 years. Reviewers describe the crew handling genuinely difficult jobs: one client's parents' home, left uncleaned for roughly a decade by hoarding, was cleared and cleaned in a single day, and another reviewer whose kitchen was mid-renovation and covered in dust had it made "100% better." One reviewer with a hip disability noted the crew took special care cleaning under the bed she could not reach herself. One reviewer's experience stands out as a clear complaint: after being quoted 600ドル for a three-hour deep clean, she says she was told partway through the job that the cost would run over 1,000ドル, calling the change a "predatory" business practice while still praising the actual cleaning work the crew performed. Anyone booking a deep-clean or move-out service should get a firm, written quote up front and confirm what could add to the price before the crew starts. For homeowners on Cape Cod who want a bonded, insured, team-based service for regular upkeep or a one-time deep clean, especially around a move or a tough cleanup job, the review history points to a dependable, detail-oriented operation - just worth pinning down pricing terms in writing beforehand.
A wonderful team cleaned my house from top to bottom! They did a deep clean and I feel like I have my house back! Thank you for all of your help and hard work! Strongly recommend this service!
The cleaning itself was great. Doris and crew 305 came in and gave our home a very deep clean, did what they would say. I have no qualms with the work of the staff that came into our home. The business practices are predatory by this place. After giving me a quote of 600 dollars for 3 hours of service (not “600-800” like the woman on the phone tried to say), it cost well over 1000 dollars for their deep clean service. They called to tell me this over 2 hours into the service, really giving me no choice but to accept the cost. This is an unheard of number for a cleaning service, and the way they went about it was so slimey I can’t tell anyone to use this business. You can find work done just as well for half the cost, and not have it done in a way that they bait and switch the cost.
Great service and professionalism! Always on time and attentive to detail in the service!
Interior house cleaning
Bedford Mom here. Love Omar and his team! They do a fabulous job!
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Certified attributes are verified against the public registry. Others are the business's own statement.
Added 26 new comments, added 26 new photos, established 3.9 rating
High-end trim and built-ins4.3
House transformations4.3