Verified record
Tom Andella Plumbing works out of Tewksbury, and the reviews on file describe the kind of call homeowners want answered fast — a leaking water heater, a job that came in after normal business hours. In a 2020 review, one customer said Tom answered after hours and arrived faster than he had estimated; another liked that he was the one answering the phone, doing the work and following up by email, with no middleman in between. The written record runs from 2019 to 2020, and every review on file is five stars. One homeowner had him back for three separate plumbing jobs and called each one professional and reasonably priced. In a 2019 review, another customer described him removing a leaking water heater, installing a new tankless unit and cleaning up afterward — the same customer said he had previously used him to update a master bath. Reasonable or fair pricing comes up more than once across these reviews. Its BuildZoom profile names James Andella and describes over two decades of experience in residential work in the area; the listing shows a Construction Supervisor license, CS-052605, and 110 projects. For a water heater swap or a same-day plumbing fix, the reviews describe someone who shows up, does the work himself and stays reachable afterward — worth a call for a homeowner who wants to deal with one person start to finish.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Tom Andella Plumbing. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Tom answered our call after normal business hours and arrived very promptly, under the time he estimated. Very pleasant, professional and quick. I would recommend him to anyone and will definitely call him in the future! 10/10
Tom did a great job at installing our water heater. I was very glad we hired him. What I liked about Tom was that he was the guy answering the phone, doing the work, and responding to emails. I didn't have to go through a middle man. Tom also gave us a very competitive quote for the job and took the time to go over any questions I may have had. I would gladly hire him back for any plumbing or heating needs we may have in the future.
This was the third plumbing job that Tom completed at my home. Every one was done professionally and at a reasonable cost. Tom is a "go to" guy and I highly recommend him to anyone looking for a plumber in the Merrimack Vallry.
Did a excellent job,at a fair price
Came in a timely manner. Did a neat excellent job of removing my old leaking water heater and installing a new tank-less on demand heater. Removed the old unit and cleaned up afterwards. All at a reasonable price. I had previously used him to update a master bath and would certainly use him again.
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2 changes recorded — last scanned Sep 22, 2026.
Same-day burst-pipe fixes5.0
Tracked down parts for a rare IBC combi boiler4.5
4.3
No-pressure advice3.1
Heating repair3.4
4.1
Responsive communication3.8