Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Top Tier Plumbing & Heating LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Top Tier Plumbing & Heating LLC is a family-owned plumbing and heating contractor based in Middleboro, MA, run by owner Nick Tortora. The company's own site says Tortora started the business about six years ago and has grown it into a four-person, two-truck team serving the South Shore and the rest of Massachusetts, including Plymouth, Bridgewater, Raynham, Taunton, Brockton and Kingston. Homeowners who have hired the company this year describe specific, named-technician work: a gas tankless water heater, expansion tank and kitchen faucet installed in one visit; a shower drain cut and rerouted through the framing as part of a kitchen remodel, credited to a team member named Jesse; and outside spigots upgraded during a maintenance visit, saving the homeowner money over what was there before. Several reviewers say they've called on the company repeatedly, including one who has used them for six years, and one reviewer who identifies themselves as a contractor who has worked with more than ten plumbing companies calls this one "top tier." Nick Tortora holds an active Massachusetts plumbing license verified against the state registry under the business's own name. Every review on file so far is from this year and five stars, with reviewers consistently describing fair, reasonable pricing and quick response — one reviewer described an emergency call answered promptly, another said Tortora picked up the phone while on family vacation. For a South Shore homeowner looking for a smaller, owner-run plumbing and heating outfit with a verified license and a growing base of repeat customers, Top Tier is worth a call for anything from a water heater swap to plumbing work on a kitchen or bathroom remodel.
Last week I had Top Tier install a new Gas Tankless Water Heater, a new Expansion Tank and a new Kitchen Faucet. The pricing was fair and the installation was smooth and easy. This is my first time using Top Tier, but I would definately use them again.
I highly recommend Top Tier. Having worked with several members of their team, most notably Jesse, I found them all to be on-time, skilled, knowledgeable and professional. As part of a kitchen remodel, I needed a shower drain to be cut and re-routed through the framing (see attached), to avoid interfering with cabinetry. The work was performed concisely and expertly. Very pleased with Top Tier!
Nick has been extremely valuable for our household. He has successfully installed new items and he has fixed various other components, saving us money each time with his exceptional and reasonable pricing. He is amazingly available, even answered his phone while on family vacation! What I have been most impressed with is the professionalism that both he and his team display. They are courteous and explain exactly what is needed, no BS. They have also recommended better items than I previously had, like outside spigots, which are way better than the former ones. If you have plumbing needs, and enjoy utilizing a prompt, family run organization, then I highly recommend Top Tier. Nick gets it done! Matthew Mattos
Nick is very professional and knowledgeable in his craft, truly top tier! His prices were very reasonable given the quality of work he did. Punctual, clean, and very pleasant to work with. Will absolutely be using Top Tier again!
Nick and his team @ Top Tier have been my go-to plumbing/heating provider for over 6 years now. If you’re looking for no-nonsense, prompt, and professional service, this company has consistently proven to deliver just that.
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Sep 18, 2026.
Transparent diagnostics5.0
Quoted price holds5.0
Midnight and weekend help5.0
Broad plumbing and HVAC range5.0
Rapid response5.0
Repeat, years-long customers5.0
Handles electrical, painting, flooring and renovation4.3
Quick, effective plumbing repairs4.2
No-surprise, reasonable pricing4.5
Water heater repairs4.5