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Toro Fuel delivers home heating oil, and a recent customer said Juana, who sets up the deliveries, is always helpful to them. The company's website names a service area of Danbury, Easton, Bethel, New Fairfield, Brookfield, Ridgefield, Newtown, Wilton, Weston, Monroe and Redding. It holds 4.4 stars from 51 Google ratings and an A+ grade from the BBB. A 2024 customer said they ran out of fuel, were told the company was booked until Friday, and got a delivery on Thursday morning after explaining they had week-old puppies. A 2022 customer said they usually got a heating oil delivery by the next day after ordering. In a 2025 review, a customer said the company's automatic delivery option kept them from worrying about running low on fuel. A 2025 customer wrote that they got quotes from Toro and from Petro on the same day and Toro came in lower. In a 2026 review, a customer said that with a winter storm approaching, the company asked them to confirm the driveway was accessible for its truck, and over several days they sent photos showing the road had been cleared and salted. That 2026 customer said the company then gave a final refusal at the last minute, calling the road still "unsatisfactory." A 2025 customer said the company called on the scheduled delivery day to say their driveway would not be cleared of snow, which they said was clear, and pushed the delivery a day. In a 2025 review, a customer said the company was told not to pull into a new driveway and the driver drove onto it anyway. A recent customer who had used the company for two years said it refused to budge from its surcharge when they asked it to match cheaper companies, and that it would not get their business back.
I usually don’t leave reviews, but in my heart, I know I had to let the future customers of Toro Fuel know how efficient, understanding, and brilliant they are to their customers. Juana, who is the person who takes care of setting up the delivery is ALWAYS helpful and amazing to me. There are plenty of oil companies out there, but none of them can top Toro Fuel.
I originally gave this company a 5-star review, but during the winter time they tried to price gouge me on fuel. I spoke with the CSR and stated there were other companies that are .30 cents a gallon cheaper, and if they can come close or match that price because I only wanted to use their service- flat out refused to budge from their surcharge. I’ve used them consistently for the past two years and bite the extra .10 - .15 cents surcharge; couldn’t do it anymore. They won’t get my business back.
I was a little confused about the company, this one is amazing! I always do with them
Low prices! Friendly service
They decide when to make the delivery or not. Use every excuse not to deliver. Its a gamble whether you will receive the oil or not ! “Your driveway had cars” their whole truck was parked in my driveway !
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1 change recorded — last scanned Oct 8, 2026.