Townsend Energy

Chris Fitzpatrick and Eric Pineda replaced my hot water heater this morning. They arrived on time , were very knowledgeable, very polite and respectful of my property when bringing in the new one and removing the old one . They were also extremely efficient. I highly recommend them . This has been a very good experience!!!

Woman on phone was rude and yelled at me for asking a simple question .. don't have listed on your website thag you do things you don't

Amazing service and Walter said he'd have my furnace up and running the same day that I called! (He's still here too!) So Tyvm to Townsend Energy for such great staff!!

I recently had to change suppliers and selected Townsend based primarily upon their reviews. Being a new "generator only" propane customer, I have to say that so far I am delighted with the customer service. During my new customer tank inspection, a leak was detected underground that has more than likely been there for many years. The service technician could have finished his inspection and sent me to the scheduling department for a future repair but instead he called for parts and labor assistance and had me back in service within a few hours. This included digging by hand on a brutally hot day. Who could ask for better service than that! If it weren't for the fact that I have been buying my home heating oil from another company for over 40 years, I would probably swap that as well. Thanks again to the two service techs who helped me out to keep my generator ready to run.

Dishonest. Townsend Energy is a ripoff, I ordered 4 propane Tanks to my commercial building, they had my cc on file! At every delivery they would charge my cc $1,200+ I was getting deliveries almost every week! My wife went to Georgetown location to ask how much volume and at what price per a gallon are we paying for Because “We NEVER RECEIVED A STATEMENT NOT EVEN ONCE!!! My wife was told that they will mail us all statements we paid in the past BUT THEY NEVER DID. I canceled their service and when they picked up the 4 Tanks was propane left in them, so I called them about 4 months later to see what happened about the extra propane was left in the tanks they picked up from my commercial building, they told me that I had credit for few hundreds $$$$ and if I want a check to be send to me… Not sure why they wouldn’t send me the check right after I canceled their service? NEVER AGAIN, I had the worst experience dealing with Townsend Energy.