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Village Carpet is a family-run flooring shop on Main Street in Reading that's been open since 1979, when Charlie Collings — who'd worked as an installer — opened the store with his wife Linda; it's stayed family-owned ever since, with second-generation Mike Collings now in the business too. They sell and install carpet, hardwood, laminate, luxury vinyl and area rugs, and are a Stainmaster Showcase dealer. The most recent review, from April 2026, describes a kitchen and bathroom job handled by Shawn as helpful and reasonably priced. On Google, the store holds a 4.6★ average across 10 ratings, though the individual write-ups on file tell a more mixed story. In a late-2025 review, a customer described a scheduling mix-up that turned into a no-show: an appointment was set for measuring, no one showed up, and there was no apology when they called back — they were simply offered another appointment the following week. Two reviews from September 2024 are shorter and generally positive about the customer service and selection. And in a 2023 review, a customer who otherwise had a good experience reported that new carpet arrived smelling strongly like vape smoke, wondering if an employee had been vaping in the store. Given that mix, it's worth confirming appointment times directly and following up if you don't hear back — and asking about any recent odor complaints before delivery, if that matters to you.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Village Carpet Inc. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800
Very helpful and reasonable priced . Shawn did a great job with both kitchen and bathroom. I would highly recommend. Peter McAvoy
First encounter here was okay, picked put a few boards brought them home and made a final pick, after that it went down hill, the associate that schedule wasn't in when we returned the boareds was told we would get a call, 1 week later no call, went in and spoke directly with the scheduler for measuring and she said we were schedule at 1 pm on Wednesday, ( no one communicated this to us ) I took a half day off work to be there and by 1:30 no one showed up. Called spoke to the same lady and was told they could come next Wednesday is that okay. No apology or acknowledgement of missing the appointment. I was looking forward to the new carpet but if this is the service I get while trying to give them my money at 12 to 17 dollars a square foot , I would hate to see what the services is if there is an issue and they already have my money. Really was trying to support local here but ended up with a pointless vacation day and disappointed.
The process could not have been easier! After a discouraging interaction with another business, I stopped into Village Carpet and was quickly impressed by their level of customer service and selection. Make Village Carpet your first stop!
wonderful experience! So patient and understanding.....wonderful work. Would recommend and use again.
I had a very good experience here the carpets and service were amazing, however, the carpet's did smell very fruity and like a vape smell. My carpets came having this smell and I know its from a vape because its the exact same smell my brothers apartment smells like who vapes 24/7. Not a huge deal to me but just wanted to raise awareness because maybe a worker is hitting their vape in the store, which could turn off others from buying something.
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Aug 7, 2026.
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