VILLAGE PLUMBING & AIR

Village Plumbing & Air is a residential and commercial plumbing company based in Westport, Massachusetts, run by Bill Battles, a Master Plumber who lives in town with his wife. The business states it handles heating, cooling, hot water, solar hot water, radiant floor, mini-split, and gas piping work in addition to core plumbing, covering both repair and new-construction jobs. A 2024 Google review describes a Friday emergency call about a failing hot water heater that was replaced and installed by Monday, with the reviewer specifically praising the fast turnaround and communication throughout the job. Google's overall rating sits at 4 stars from 4 ratings. A separate 2022 review criticized the company's $135 hourly rate, though the reviewer noted they did not actually hire the business, so it reflects a quoted price rather than completed work worth confirming directly when getting an estimate. One item to confirm before booking: Massachusetts's licensing registry currently lists the company's plumbing license, 2823-PL-C, as expired, even though it has been registry-verified in the past. Homeowners should ask to see current licensing and confirm renewal status before signing a contract. The business also states an oil burner license held since 1987 and a LEED Platinum affiliation, though neither has been independently verified. Village Plumbing & Air looks like a solid pick for fast plumbing repairs and water heater work in Westport based on the one detailed account on file, but with only two reviews and a currently expired license on record, it's worth confirming both licensing status and current pricing directly before hiring.