Verified record
Walley's is the Nashua shop people call when the heat quits on a Saturday, and that shape repeats all through its reviews. A furnace dies early on a weekend morning; a technician gets there, diagnoses it, orders the part, and — in a March 2026 account — comes back after an already long day with a few electric heaters so the house stays warm until the part arrives. In April 2026, a homeowner who found water in the tray under the furnace had Spencer at the door within two hours, texted ahead. The bench is deep and customers name it: Bryan, Spencer, Chris, Alex, Eddie, James, Jimmy, Nathan, plus the office staff who send arrival windows and warn when a technician is running late. Both of its HVAC licences are registry-verified active, in New Hampshire and in Massachusetts, and its Google page holds 4.9 stars across 818 ratings, with Angi and HomeAdvisor both at 4.9. The work reaches further than the name suggests. A mechanical engineer wrote in February 2026 that he took five bids to replace most of the gas piping in his house after finding it undersized and badly installed, and picked Walley's on price and quality together. In a 2021 review, a homeowner comparing five quotes for a five-zone heat pump described a salesman who spent an hour at the house and two more on the phone that evening. Smaller plumbing jobs turn up too — a faucet and toilet parts in February 2026, a burnt washing-machine gate valve in March. Two complaints pull the other way, and they are about the visit rather than the craft. In June 2026 a customer who liked the central A/C Walley's installed for him in 2016 was quoted nearly $1,000 to clean the outdoor unit and furnace with parts still extra, got $400 to $450 from three other local companies, and says the one he hired found a large disconnected pipe Walley's had missed. In May 2026 another was given a 1:00 to 4:00 window and saw the technician at 5:56. Older still: a 2022 reviewer said two later HVAC companies both judged his original installation poor, and a Reddit commenter wrote in 2024 that a technician had broken a nozzle a couple of years earlier, denied it, and left the house without heat in the coldest week of the year, with the company eventually paying for another firm's repair. For a no-heat emergency, a seasonal service or a heat pump quote around Nashua, this is a well-staffed outfit with a long and current run of satisfied customers behind it. Get the price for a cleaning or tune-up before booking — that is where the sharpest complaint lands — and ask them to confirm the arrival window on the day.
“Walleys email quote”
“My experience with Walley's has been great.”
“A Walley's tech broke our nozzle, lied about it, and left us without heat in the coldest week of the year a couple years ago. They eventually wrote me a check for the work another company did, but I would personally never let them touch my boiler again.”
“Walley's is great.”
Our furnace/hot water heater failed. We called Walley's and they sent Bryan to our house to diagnose the problem. He quickly determined that the transformer on the furnace failed and we needed a replacement. He ordered the part promptly. He returned to our house and installed the part on Sunday afternoon. We are really grateful for his working on a Sunday to re-store our furnace and tankless hot water heater. He did an excellent job. Also, he thoroughly cleaned the work area around our furnace. He was friendly, courteous, and knowledgeable about the make and model of our 10 year old furnace. We truly appreciate his dedication and hard work in fixing our furnace.
Excellent technician did a great job getting our AC unit back in service. Timely and would recommend him again. Thanks
Very well knowledgeable tech , tested my boiler control and got it back online.fired off and cycled unit to build back up and all set. Thks again walleys
Walley's does great work. We use them for all of our HVAC needs. Professional, on time, and on budget.
I hate to give them a poor review because they did a great job installing my central A/C in 2016, but to clean the external unit and furnace, they wanted to charge me nearly $1K just to look at it, in essence, and parts wouldn't have been included. I spoke to three other local contractors and they quoted me $400-$450 for everything. The one I went with found a large pipe that was disconnected, which Walley's missed.
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Aug 23, 2026.
No upsell5.0
Fixes what others could not4.6
Emergency heat3.5
Replaced a 40-year-old boiler and dead mini-split3.6
Large commercial projects3.5
Multi-zone heat pump installs4.7