781 Plumbing and Heating, Corp.

781 Plumbing and Heating is a small Malden shop for the everyday gas-and-water calls — boiler swaps, water heaters, gas lines, drains — with 24/7 emergency service and free estimates, by its own description. The company says it's run by a small team of experienced plumbers; its BBB profile shows it incorporated in March 2016 with five employees under president Viacheslav Vlasov. The most concrete thing on record is its permit trail. BuildZoom shows ten permitted projects between 2017 and October 2021 — boiler and combi-boiler replacements, gas lines and stove hookups, kitchen and bathroom plumbing — spread across Malden, Milton, Randolph, Topsfield, Westford, Peabody and Revere. That's real, inspected work, but the sample ends in late 2021, and there isn't a single written customer review anywhere to go with it. Two things are worth settling before you call. The BBB grades the company B- and says the grade reflects one complaint the business never answered. And the plumbing license takes some confirming: the company's own site publishes "Corporate Plumbing License #4009," and BuildZoom lists that number as active through May 2026 while marking it "License Not Verified" — so ask for the current license and who holds it, and check it against the state registry yourself. For a straightforward boiler or gas-line job in the Malden area, the permit history says this crew has done the work. Just verify the license first, and ask how they handle problems after the job — the one complaint on file went unanswered.