Owner on site — reviewers describe Allen present through every project phase
Insurance claims — customers credit help navigating homeowners claims
What does a remodeling project cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from A.G. Reliable Remodeling L.L.C.. Use it to sanity-check bids, then get the real number in writing.
Emergency response — burst pipes and storm damage handled within hours
Cabinetry and finish — reviewers single out cabinets and paintwork
Repeat hires — several customers describe multiple projects over years
On-schedule delivery — roof and kitchen jobs cited as on time and on budget
Addition complaint — a 2026 reviewer cited structural mistakes and delays
Vague contracts — the same reviewer called the contract terms very vague
Tenure conflict — site claims 30+ years, BBB records a 2004 start
Unverified licences — CSL and HIC numbers are self-reported only
Single-platform record — nearly all reviews come from one Google profile
Crew size unclear — BBB records one employee against the site's team language
A.G. Reliable Remodeling L.L.C. works out of 41 Whittemore Rd in Framingham under owner Allen Grome, taking on kitchens, bathrooms, basements, additions, decks, roofing, siding, windows and insurance-claim restoration for homeowners across MetroWest and Greater Boston. The company describes itself as family-owned and operated, and the Better Business Bureau records it as an LLC started on 2 September 2004.
The strongest and most repeated theme in what customers write is whole-project work run by the owner himself. In a February 2026 review a couple described a second-storey addition followed by a downstairs bathroom and basement renovation, and wrote that Allen was on site every day and communicating through design, permitting, framing and finish work. A January 2026 reviewer who added an in-law suite onto a Campanelli ranch and had the kitchen redone said Allen recommended an architect and turned the plans into reality. Another February 2026 reviewer described a complete redo of their home — hardwood floors, painting, kitchen and windows — and singled out the cabinets and the paintwork.
Insurance-claim restoration comes up as often as remodeling. A July 2026 customer said the crew repaired storm water damage to a ceiling, windows, walls and basement and that Allen helped them handle the homeowners claim. In a February 2025 review a homeowner whose pipes burst while they were away wrote that the company got the town to shut off the water, brought in a pumping company within hours, and then rebuilt the kitchen and added a family-room extension. A 2025 reviewer described two separate emergencies, a bathroom and a roof a tree fell through.
The dissenting account is worth reading before signing. A February 2026 reviewer who had an addition built wrote that they do not recommend the company for any work, citing a lack of communication and follow-through after the job was won, structural mistakes, poor scheduling and supplies not ordered in time, and said the contracts were vague. That complaint concerns the same job type — an addition — as several of the strongest positive accounts, so ask specifically how additions are scheduled and supervised, and get the scope, the change-order terms and the timeline written into the contract.
Two self-reported details are worth confirming: the site claims over 30 years of experience while the BBB records the business as started in 2004, and the licence numbers on the site, CSL # 81310 and HIC # 192505, are the company's own statement — check them against the Massachusetts registry before you hire.
Heard around town
On Reddit
Anyone have recommendations for kitchen remodel contractors?Feb 7, 2020
Allen and his crew repaired water damage in our ceiling , windows, walls and basement left from this winter’s storms. Their work was impeccable. The job was completed quickly and exceeded our expectations. Allen is experienced in dealing with insurance and helped us deal with our homeowners claim. We highly recommend A.G Reliable Remodeling
LOVE LOVE LOVE my new family room, kitchen and roof! Me and my husband had a Fall renovation with AG Reliable Remodeling including a garage conversion, new roof and kitchen remodel. Allen did an awesome job! We struggled with some of the kitchen design issues and Allen had some amazing ideas and suggestions that worked out perfectly. His pricing was within our budget and the project was finished ahead of the timeline. Don’t hesitate to use this company. I highly recommend and will use them again for our future window replacement project!
Me and my wife had a wonderful experience hiring AG Reliable Remodeling for a complete redo of our home, including new hardwood floors, painting, kitchen, renovation and windows. We are so happy with the results and highly recommend Allen and his crew. The cabinets are gorgeous, and the paint Job was meticulous. He was very trustworthy and kept us in the loop throughout the entire project.A+++++
Allen has done several projects for us over the years. He first replaced our roof and windows several years ago and more recently, renovated my kitchen and basement after significant water damage. His communication throughout the project was greatly detailed, and his navigation of the insurance claim was extremely beneficial to us in a difficult time. Our kitchen looks amazing. The cabinetry and finish work are stellar. We highly recommend AG Reliable Remodeling and look forward to using him again next fall when we upgrade our two bathrooms! Honest, trustworthy, and very professional!
Walked us through the whole process. Always asked if we were satisfied with the work and made sure that if we wanted changes to the project that we could let him know. When we did tell him we wanted things in a different fashion he made sure to make us happy and took care of us.