Accutemp Engineering is a Stoneham, MA HVAC contractor with an active, state-verified Massachusetts HVAC license. Reviewers name a large team over the years — Sean, Damon, Manny, Miguel, Tom, Jamie, Boris, Marvin, Tommy, Joe, Troy, and Matt among others.
Customers describe detailed, specific work: installing four wall-mounted mini-split units, replacing a furnace after comparing 16 quotes, tracking down a decade-old installation defect that a previous company had left behind, and returning roughly half a dozen times at their own cost to resolve a manufacturer defect in a boiler unit — without complaint, despite losing money on it. Several reviewers describe emergency response — a Sunday no-heat call with children in the house fixed the same evening, and a technician dispatched mid-snowstorm. On at least one job, a technician recommended a smaller, correctly sized unit rather than the larger one first quoted.
A handful of older reviews, mostly from 2020–2022, describe more serious problems: one 2022 review says a repair accidentally broke the customer's AC, left them without cooling for three months, and the company then wanted thousands more to fix it rather than honoring warranty coverage; other reviews from that period mention billing confusion, technician turnover, an equipment downgrade the customer felt was a bait-and-switch, and an undisclosed $50 service fee. None of these complaints appear in the company's 2023–2026 record, which has been uniformly positive.
For HVAC installs, repairs, or maintenance in the Stoneham/Newton area, Accutemp's licensed status and detailed recent track record are reassuring — worth getting pricing and warranty terms in writing given the handful of older complaints on that front.