Advanced Basement Waterproofing

Konstantin was amazing. He did an inspection on my leaking bulkhead and he was very knowledgeable and professional. You can tell he takes great pride in helping customers take pride and safety in their homes. I would highly recommend Advanced Basement Waterproofing. Make sure to ask to have Konstantin come do your inspection. His kindness and knowledge were truly appreciated.

Konstantin provided a very a fair estimate, but more importantly he took the time to explain what was happening, and why it was happening. I appreciated that he gave education and not just a price tag! He was very nice and respectful also, which is always important when having a contractor in your home. He also made it clear he's available for questions at any point, which is also very comforting when working with a contractor.

KANSTANTIN T. CAME BY TODAY, about 2Hrs after a called Advanced Basement Waterproofing today about water in our basement. 3 years we had a French drain system put around the entire foundation of our house, to stop water from eroding our foundation. no more water in our cellar for 3 years, until the past storms over the last couple of weeks. Then we spotted moisture on the floor of our cellar on the north side of the house. I looked to see where it could be coming from, did not see anything so i called ABW to make a report and they came out to find the problem. About 45 minutes later found the problem and not with the French drain system but a bag of pet friendly ice melt in our entry way that started melting from all the heat and humidity. Kanstantin was very nice and professional in finding where the moisture was coming from. I am very happy with there service and the knowledge that they stand behind their work 100%

Responsiveness and Timeliness = Excellent Price = Average Workmanship = Below Average The restoration could have been better. I discussed once with Sergi and twice with the carpenter that I needed a hole in the wall between the room and the closet to run wires for my aquarium. The hole had been there prior to the restoration. The carpenter did not provide the hole. I had to cut a hole in the wall myself. Some of the electrical sockets are now slightly recessed. The sockets were flush with the walls before the restoration. The cords of our lamps and other electrical appliances need to occasionally be jiggled to make proper electrical connections. The door to the main water meter, which closed properly before the restoration, no longer closed properly after the restoration. I had to do additional carpentry work myself. One of the wall corners had metal trim sticking out which I had to repair and spackle myself. I believe that if Sergi or another representative from management inspected the restoration and discussed it with me, the conditions in question would have been addressed. However, there was no closure. The carpenter merely disappeared when he deemed the restoration to be complete. I was pleased with how quickly the Advanced Basement Waterproofing team responded to our situation. They rescued our home from a dire situation. I would actually use them again. However, I would hold them accountable and insist on management approval of the completed work.

Konstantin T. came to look at the mold in our bathroom. He gave an honest, thorough assessment and educated us on how to maintain and prevent a mold-free bathroom environment. He was very personable and funny. Thanks, Konstantin! We will be looking forward to using your services again in the future.