Verified record
Air Temp Solutions describes itself on its Better Business Bureau listing as located in Chicopee, MA, offering heating and air conditioning service to residential and commercial properties. A 2022 customer, who called Bill the owner and operator, said Bill called back on a Saturday morning after a gas furnace malfunction and identified the problem within 10 minutes. That 2022 customer said Bill later installed a new blower fan, then found a replacement controller board locally and installed it. A 2022 customer said Bill squeezed them in when the central air stopped working ahead of a heat wave. A 2020 customer said their 20-year-old system was having issues and that Bill completed a new A/C and furnace system as agreed. A 2019 customer said Bill assessed an HVAC system replacement in a complex installation and stayed on quote. A 2024 customer wrote that after the owner changed the evaporator, the system could not bring the house below 77 F when it was 85 F outside. That 2024 customer also said he forgot to connect the condensation tube, did not glue the exhaust tube, and did not answer emails or calls afterward.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Air Temp Solution LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Terrible experience. The owner cannot properly cut metal sheet, thinks it is okay to cover 2" x 8" gap with aluminum foil. When a part didn't work at first and he had to go get another one, he acted like he's doing extra work for me. It's not my fault the part he bought didn't work - it happens and is part of the pricing. Afterward, the system doesn't even work properly. It cannot bring the house below 77 F when it's 85 F outside. The house is at 78 F and I turned it down to 77 F, and the system would run for an hour without stopping. I measured the delta temperature before and after the evaporator (the part he changed) and it is 11 degrees F. Of course, he doesn't answer emails or calls after. Then sometime later, I found out he forgot to connect the condensation tube, so I got water everywhere. I screwed it on only to find out he didn't glue the exhaust tube, so rainwater was flooding the system as well. I glued it up. These things happen and not as big a deal to me except for that the system is not cooling properly and he does not honor his work by ghosting me. The only thing I like is he teaches his kid the trade. It's the main reason (and how responsive he was in the beginning) I picked him in the first place. Wish that he had been better.
Bill was absolutely amazing. He squeezed me in when the central air stopped working so we didn't have to suffer for an upcoming heat wave! He was on time, great communicator, and professional! When I need any service going forward Bill is the man!
Bill, owner & operator at AirTemp, was incredible and great to work with. Responsive, Prompt, Fast but without missing detail, and professional. Let me explain Thursday night -- my gas furnace malfunctions Friday -- Because of my schedule, I'm unable to query any service providers, but I get a referral from a friend to several HVAC services, including AirTemp Saturday morning -- The house is cold, I get to work trying to find someone who can come out in an emergency. I try several references but they're either closed or I'm put on standby. I call AirTemp at 7:58AM and leave a voicemail. Bill calls me back at 8:30AM and tells he can be at my house within 30 to 60 mins. He's there before 9:30AM, and I bring him to the furnace and he's able to identify the problem within 10 minutes. (Ten minutes!). I need a new blower fan for the furnace. Because I inherited an unusual furnace from the previous owner, so the blower fan took 5 days to arrive. Wednesday morning -- Bill arrived at 8AM, and within 15 minutes, at most, he had the blower fan installed. However, once it was installed, he saw that I had a malfunctioning controller board. However! He was able to find a replacement locally within 45 minutes from when he left the house and returned, and had it installed in 5 minutes once we got back. Bill was prompt, communicated & coordinated transparently, and did a great service for myself (and my family) in short order. When I have the furnaces replaced and the ductwork fixed, I'm going to have him do it.
We are extremely satisfied with our new A/C and Furnace system from Airtemp Solutions. Our 20 year old system was having issues. They were very professional and on time went thru our old system with us, gave us options with no pressure. Bill was amazingly straight forward, honest and completed the whole system as agreed, could not be any happy, highly recommend.
I want to say I am extremely impressed with the service Bill offered me. He was prompt with responding to calls, was easy to speak with and genuinely professional. He assessed the situation of replacement of an HVAC system in a complex installation scenario and was able to stay on quote. His personable demeanor and vast knowledge was helpful and gave me the assurance the correct person was doing this job for me. He’s the last of a dying breed, so don’t hesitate to call him.
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2 changes recorded — last scanned Sep 29, 2026.
Clean boiler installation4.2
Furnace running again 40 minutes after the call3.2