Integrity Heating And Cooling LLC

Our central air stopped working. I called Integrity and Mike came out the next morning. Unfortunately the unit was gone. Mike gave us a quote for a new system at a reasonable price. We gave him a deposit and the new system was here on Friday. He was here the following Monday morning. System was up and running by noon. Mike was a pleasure to work with throughout the whole process. I will definitely call on them again and highly recommend them.

We're thrilled with Mike's service on our air conditioning and furnace! We highly recommend him!

Mike was great! He was very knowledgeable, professional and has a great personality. He got my furnace back up running quickly. Definitely will recommend to family and friends.

I never used Integrity before, I was presently surprised with the outstanding customer service I received. I called in the late morning Mike showed up about 45 minutes later. I thought I'd be charged accordingly for the quick service, but again I was presently surprised. So, If you are looking for a company with terrific customer service and fair pricing with no surprises like "Emergency Service Fee" call Integrity Heating and Cooling. I can honestly say without any quams about it I recommend Mike from Integrity HVAC. I bet you will feel the same way I do and want to spread the news. Thank you for the opportunity for my review.

At first, communication was great. Answered on a Saturday morning and started with some troubleshooting questions before deciding to stop by to look at it quickly. Mike text me to let me know it would cost $200 to show up and $150/hr plus parts. He arrived 25 min later, which was nice. About 20-25 minutes after his arrival, it was fixed. He indicated that there was a couple of things that he essentially jimmied to get it to work Including “scraping” some dirt off the ignition switch. He indicated that I would still need a full service maintenance cleaning but it’s working for now. He then tells me it’s going to be $600! I’m not sure how $200 + $150 and parts after 25 minutes turned to $600 and all he did was scrape some dirt off it. Then he proceeds to tell me it’s an emergency service what would you rather $600 or broken pipes. This guy was the most unpleasant business professional I’ve ever had the displeasure to conduct any business with. Please be aware.