Akian Plumbing & Home Services

Akian Plumbing & Home Services works out of Belmont, handling HVAC and plumbing calls across Middlesex and Suffolk Counties — heating, cooling, heat pumps, boilers, and everyday plumbing like drain clearing, faucet swaps and water heaters. The company describes itself as family-owned and says it runs a 24/7 emergency line and a dedicated Heat Pump Store, with a stated service area covering Watertown, Newton and Waltham. Its Massachusetts HVAC license is active, and it carries an A+, accredited Better Business Bureau rating. The written history leans heavily toward plumbing work: in a February 2026 review, a homeowner described a faucet and garbage disposal replaced alongside a cleared drain; a Thumbtack customer in January 2026 had a new toilet installed after a clog; and a December 2025 review described a pipe leak fixed in a tight, awkward space that required opening part of a ceiling. Another December 2025 customer said the crew diagnosed the problem, ordered the part, and installed it quickly. Across Angi, Thumbtack, Best Pick Reports, HomeAdvisor and Houzz, the ratings stay consistently high — Best Pick lists 4.8 stars from 870 reviews, Angi 4.8 from 231, HomeAdvisor 4.5 from 277, and Houzz a perfect 5.0 from a handful of ratings. Its history runs back to 2019, when reviewers praised prompt, accommodating service — one job that came in more than a day early and under quote, another for a water heater replacement. One account from that same year is worth knowing about: a March 2019 reviewer said no one showed up to fix a leak and they were charged for work that was never finished, a clear break from the otherwise consistent picture in the other reviews. Houzz separately lists a Massachusetts construction supervisor license and a process pipefitter license tied to the company, alongside the state-verified HVAC registration — different license types for different trades, not a discrepancy. Anyone calling for a heating, cooling, or plumbing repair job in the Belmont/Watertown/Waltham area should feel reasonably confident given the verified license and the consistency across five review platforms — but it's worth confirming a firm appointment window up front, given the 2019 complaint about a no-show.