Freiner Company, Inc.
Local business · 45 Brighton St, Belmont, MA 02478, USA
Their work
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Call (617) 484-4404Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- MA plumbing licenseVerified active
- A+ BBB ratingAccredited business
- 3 reviews in the last 6 monthsNo negatives
- 2 customer photosOf completed work
Highlights
- BBB A+ rating — accredited business since 2010
- Google reviews — 4.8 average from 92 ratings
- Licensed plumber — Massachusetts license verified active
- Emergency response — handled a Sunday leak crisis same day
- Repeat customers — named technicians praised across years of visits
Freiner Company is a Belmont plumbing, heating, and gas-fitting outfit that says it has served Greater Boston since 1983 — "generations of craftsmanship," in the company's own words. Its Massachusetts plumbing license (10650-PL-M) is active with the state board, and the business has held BBB accreditation, with an A+ rating, since January 2010. On Google, the picture is strong and deep: 4.8 stars across 92 ratings, part of a 71-review history running from 2021 to 2026 across five different sites. The most recent stretch has stayed clean — three Google reviews since January, all five stars, none negative. One describes a Sunday-afternoon crisis, a faulty valve leaking through ceiling light fixtures, that got a same-day response from a technician who walked the homeowner through the diagnosis. Another credits a technician, Dave, with years of cost-conscious advice on how to handle repairs. Beyond Google, older mentions on Porch, BusinessYAB, Alignable, and the French-language site Unilocal echo the same themes — responsive, family-run, fair pricing. The ratings aren't perfectly uniform across the web, though: Porch shows a 4.0-star average from 40 reviews, noticeably below Google's 4.8 from 92 — a reminder that not every source paints an identical picture. BBB's own profile, despite the long accreditation, lists no complaint count or customer reviews at all, so that page confirms the badge but adds little else. For everyday plumbing calls — leak repairs, water heater installs and replacements — the track record here is long and the license checks out. Heating and gas fitting are listed as core parts of the business too, but the reviews gathered here lean plumbing-specific, so it's worth confirming current capacity and lead times directly if the job is on the heating side.
Read the comments
Most recent comments
- 5.0May 2, 2026
Always appreciate Dave immensely over the years. Super friendly, and recommending best ways to proceed with any problem. Cost conscious too.
— wayne wildView on Google Reviews ↗ - 5.0Feb 11, 2026
Carl from Freiner Company and his colleague Roger were incredibly kind, professional and efficient. We are very grateful for their help and will certainly work with them again!
— Adam ZuianiView on Google Reviews ↗ - 5.0Feb 4, 2026
So grateful! We were in crisis mode on a late afternoon Sunday with a faulty valve which caused rapid leaking from the 2nd floor through multiple light fixtures on the ceiling on our 1st floor. Carl received the call and was helpful, professional and kind. He was knowledgeable and thoughtful in his diagnosis of the issue. I appreciated the fact that he would explain his thoughts and rationale to me even though it was probably clear I didn’t really know much at all about what we were dealing with! Thank you Carl and Clark & team.
— Pru GView on Google Reviews ↗ - 5.0Dec 31, 2025
Excellent service! I have used them a few times now , latest - water heater went , called in the AM , they were there and replaced it by mid afternoon, professional and courteous plumbing staff -highly recommend!!
— CJ RileyView on Google Reviews ↗ - 5.0Sep 7, 2025
I have a tankless water heater that was installed incorrectly by the previous owner’s plumber/HVAC guy. I called one local company that doesn’t work on Navien so they gave me a $15,000 quote to replace the whole system. When I called Freiner, they made an effort to repair the existing heater and redo the pipes in the closet to make sure it was safe and functioning efficiently. While they waited for the part to come in to fix my existing heater, they provided me with a temporary heater which was extremely helpful. The woman in the office is lovely, communicates really well, and answers all questions promptly. I had no consistent plumber before this and I wouldn’t hesitate to call them again for anything.
— Jared GardinerView on Google Reviews ↗
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Update history
Added 71 new comments, added 35 new photos, verified active license, established rating 4.2
- confirmed against the state license registry
- behind the score: BBB A+ rating — accredited business since 2010