Verified record
A 2023 Google reviewer who woke up to no heat said AMR Inc, located in Indian Orchard, arrived on site within a couple of hours. That 2023 customer said Phil, the owner, diagnosed a clogged supply line coming from the oil tank, cleared it, changed the filter and installed a safety valve in the tank. The company describes itself on its website as family-owned and -operated, says it has been in business 32 years, and names a service area from Easthampton and Russell to Brimfield around Greater Springfield. It holds a 4.7-star Google rating from 34 ratings and an A+ grade from the Better Business Bureau. A 2024 customer said Philip and his crew spent two weeks changing their furnace from oil to propane, removing two oil tanks and installing additional vents and piping. That 2024 reviewer also called the price very fair. A 2025 reviewer said Phil walked them through options and listened to issues with their old system, and that his team came in on the day of the install and was done on schedule. That 2025 customer wrote about a new central air system and said the owner, Phil, was on site working. A 2022 customer said AMR fixed a furnace issue that another company couldn't figure out after multiple service calls, and appreciated a heads-up phone call before the technician arrived. A 2024 customer said the office staff told them exactly when the technician would be there and let them know when he was on his way. In 2025, a Reddit commenter in r/amherst said AMR fixed air in the lines after another company did not purge the oil lines, and also replaced an expansion tank and vent valve on their oil furnace.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from AMR. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
“AMR heating and cooling, had them fix an air in the lines due to another company not purging the oil lines. They just recently replaced an expansion tank and vent valve on my oil furnace.”
Great company with awesome customer support, very knowledgeable technicians and affordable prices.
Really impressed with Phil’s knowledge. He took the time to walk me through options and listened to issues that I had with my old system. His team came in the day of the install and were done on schedule. Did everything I asked….had some small things that needed to be “cleaned up” from the original system. Always great to see the owner (Phil) on site working to get the job done right and on time. Thanks AMR! Can’t wait to crank the new central air system up!
Philip and his crew did an amazing job on our home. They spent two weeks upgrading our furnace, changing it from oil to propane. They removed two oil tanks, installed additional vents throughout the house and additional piping where needed. The team was really excellent and Philip was so careful and attentive to detail, it was evident while he was working and looking at the finished product, we were very happy. He was also very friendly and was willing to explain all the details to us. Excellent work and service at a very fair price, would recommend to anyone. Sophia, Larissa, and Sergey
Just had a technician out, quick prompt service. Took care of our issue promptly explained what needed to be done. It was affordable, recommended what do so it would happen again. The CSRs in the office were great, told me when exactly he would be here and let us know when he was on his way! Glad to be a continued customer of this fine establishment!
This past Tuesday, we woke up to no heat in the house and I reached out to AMR Inc located in Indian Orchard. Service was excellent, arrived on site within a couple of hours. Phil, the owner came out and diagnosed the issue to be a clogged supply line coming from the oil tank. He cleared the line, changed the filter, and installed a safety valve in the tank to prevent any spillage in the event the line ever ruptured. We had an awesome experience, very professional and explained the issue in detail. Great company. Just wanted to share the great interaction that we had as we enter into the heating season.
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Certified attributes are verified against the public registry. Others are the business's own statement.
4 changes recorded — last scanned Oct 3, 2026.
Transparent diagnostics5.0
Broad plumbing and HVAC range5.0
Repeat, years-long customers5.0
Water heater and boiler installs5.0
Two AC technicians out within a few hours5.0
