Local business · Bourne, MALocal business · 8 Otis Park Dr, Unit 1, Bourne, MA 02532
Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Edgewater Plumbing and Heating, Inc.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Edgewater Plumbing and Heating is a small Bourne company — four employees on its Better Business Bureau file — that says it was founded in 2014 by master Cape Cod plumbers Steve Ewing and Brian Griffin and works across Cape Cod, the Southcoast and the South Shore. The work spans residential and commercial plumbing, heating, air conditioning and gas piping, with new-construction plumbing named as a specialty. Massachusetts master plumber licence 15281 is registry-verified and active; the registry holds it in the name of Stephen Ewing, the company's president, and the business prints that same number on its own site. The written record is small and split. A customer writing in November 2025 said they had used the company twice in six months for emergencies, got same-day service both times, and found the prices fair. A 2022 reviewer called them very responsive and punctual with fair prices, and another that year simply noted an air-conditioning installation. The two complaints on file are both about communication rather than workmanship. A reviewer whose furnace failed in the January 2022 cold snap said the company missed an evening window, rescheduled for late morning the next day, then never showed up and never called. Another, writing in July 2022, said two calls went unanswered and the owner replied to texts by telling them to phone the office — and that they had previously recommended the company to neighbours. The Better Business Bureau has accredited the business since April 2018 and grades it A+, and it appears in the Cape Cod Chamber of Commerce directory. A Cape Cod resident on Reddit said they had been very happy with Edgewater. A reasonable call for plumbing, heating, gas piping or an AC install on Cape Cod, particularly for new construction. With only five written reviews on file — and the older complaints being about missed appointments — confirm the appointment window and how they will reach you if a technician runs late.
“We have been very happy with Edgewater”
I have used Edgewater plumbing twice in the last 6 months for emergency matters and I couldn’t be more satisfied with their service and professionalism. They were able to accommodate me for same day service and they made the necessary repairs as promised. Prices were fair and the service was exceptional. I highly recommend Edgewater plumbing for all of your plumbing needs.
Well, I called them twice with no response. I texted the owner twice with him telling me to call the office. I used to recommend them all the time to my neighbors. Not anymore....actually I'm actively looking for a plumber.
Installed air conditioning!
VERY responsive, punctual, fair prices, professional and quality work. Exactly what you'd want !!!
I realize my furnace went out on the coldest days of 2022. First they said they’s be there before 6. Called me around 6:20 to let me know they wouldn’t make it but would come by between 11-12 the next day. Never showed up. Didn’t call. When I called them well after 12, they said they could try to make it the next day and would I like to reschedule. Absolutely not. Not even mad they are busy- furious they didn’t communicate with me so I could make alternative plans.
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Added 5 new comments, added 20 new photos, verified active license, established rating 3.5
Owner shows up personally4.5
No-upsell pricing4.5
Same-day scheduling4.4
Fast response4.4
Recent responsiveness4.4