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Typical your area range for this kind of work, from regional averages — not a quote from Benedetto Heating & AC LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
A heat pump that went out in midwinter, a propane supplier that sent crews four or five times and gave up, and then two guys from Benedetto who found wiring installed backwards, fixed it and were on their way after 90 minutes. That is how one recent customer described calling Benedetto Heating & AC. The company's website lists boilers, heat pumps, ductless mini-split systems, furnaces, central air, radiant heat and water heaters, and it says it has been in business 20 years. On Google it holds 4.9 stars from 136 ratings, and its BBB page shows an A+ grade. A recent customer with an almost 100-year-old beach cottage had minisplits with ceiling cassettes installed and said the installers worked slowly and carefully to get the cover plates as flush as possible with the uneven ceiling without cracking it. A recent customer with shallow attic space said Joe and Justin planned the AC replacement around future renovation plans, that the installers wore protective covers on their boots, and that Judie in the office knew the EnergizeCT programs. A recent customer said Charlie fixed the furnace and that an initial difficulty with the warranty was resolved. A 2025 customer said Joe recommended a Mitsubishi replacement when an old LG split-duct system failed in single-digit temperatures, and that Joe shadowed the whole installation. A 2024 customer said Justin and Clayton replaced a broken HVAC unit and repaired an inside wall and outside wood siding left from removing the old one. A 2023 customer whose radiant heat floors and furnace had been installed by someone else said Joe Benedetto was accurate to the penny on what the fix would cost. A recent customer who praised Logan gave one star because the system filter was not changed on a $1,750 repair job and the customer was told to do it. A 2023 customer said the company refused to fix the system but still collected a $105 service fee, and that the technician spent most of his time trying to up-sell other services.
We knew when we met Joe for our initial quote, that this is the company we would go with (no 2nd quote needed for us!). Joe is personable, knowledgeable, and most important, he listened to us! We were very impressed with our dedicated, hard working installation team of Clayton, Enea, and Raf! They explained the process and stayed engaged with us throughout the install to make sure they were meeting our expectations. We really appreciated that they let my husband have a say in where things went and that they utilized his drain design idea. We appreciated that the team cleaned up after themselves (I mean really clean!). Can't leave out the office staff, you may be behind the scenes, but such a vital part of the business! Thank you for your friendliness and knowledge when we call, and help with the loan process. I feel like I am talking to a friend when I call! Benedetto Heating & AC exceeded our expectations, I can honestly say we have never had a better service experience! Many thanks to the Benedetto team!
Logan is great!! He's polite, professional, thorough & addresses every detail. I feel I get the best of the best with Logan!
Joe was recommended by a life long friend in the plumbing business. Joe helped me out and I found him to be extremely knowledgeable on the subject of heating and cooling. Working with Addie and Nancy in the office has been great. They have treated me like a friend the whole time. I've since hired him to do some repairs on my heating system and his technician Logan was great, he was knowledgeable he was polite, and it kinda warms my heart to see the younger guys getting into the mechanical trades. I'm sure Joe is an excellent teacher but he also seems to have very competent employees. I would definitely recommend Benedetto's heating and cooling if you want true experts and honest people to explain things and get you back up and running. They every time we're very clean and respectful of my property and went out of their way to not even track any dirt in the house (not needed for me) but they have this as standard practice. I am very impressed.
Cameron and Dan are the best. Clean, friendly, informative and do a great job.
Joe was as knowledgeable and as pleasant as could be.
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1 change recorded — last scanned Oct 14, 2026.
Heat pump install with care for the home3.2
Oil tank replaced in just 4 hours5.0
After-hours service call within 30 minutes4.7