ASAP Drains and Sewers Incorporated

ASAP Drains and Sewers is a Salem-based drain and sewer specialist that holds an A+ grade with the Better Business Bureau and a 4.8-star average across 134 Google ratings. The reviews name a rotating bench of technicians — George, Geoff, Dave, Tom, Thomas, Brandon, Randy — rather than a single face, and George comes up most often. What repeats across the record is urgency and a habit of explaining the work. A 2025 review describes a Sunday-morning call where George diagnosed the problem over the phone before arriving within the hour and clearing a backed-up main sewer line; another from the same year describes a call at 8pm answered within five minutes and a technician on-site by 8:45, spending over three hours clearing an old house's plumbing. One reviewer, after a weekend of no-shows and inflated quotes from two other companies, said ASAP arrived within the hour on a Sunday night and charged about half what the others had quoted. Harder jobs show up too: a 2025 review describes removing a toilet to snake a clogged main drain through a confined second-floor space on a hot day, and a 2024 review describes clearing tree roots from a main line with advice to schedule an annual check to keep it from recurring. A 2022 review tells a different story, alleging the company works employees long hours, denies time off — including during a family hospital emergency — and describes a rude phone interaction with office staff. It stands apart from the rest of the record, which is otherwise about how customers were treated on the job rather than how staff are treated internally. For a clogged drain or backed-up sewer line, especially outside normal hours, this is a company whose reviewers consistently describe getting someone on-site fast and being walked through what was actually wrong — worth keeping in mind that the one sour account on file is about the workplace, not the plumbing.