ASAP Drains and Sewers Incorporated

Salem's ASAP Drains and Sewers Incorporated has built its reputation on one thing above all: getting to a backed-up drain or sewer line fast. Its review history stretches back to 2021, with 93 reviews collected across five different sources, and on Google alone it holds 134 ratings averaging 4.8 stars. The Better Business Bureau gives it an A+. The last few months of reviews put a fine point on how that reputation gets earned. One homeowner's basement utility sink started backing up and got a same-day appointment with clear, upfront pricing. Another watched technician George explain the pricing structure before starting, then clean up the mess once the clog was cleared and show the roots he'd pulled out of the line. A third called about a clogged main water line at 10pm on a weeknight and had technician Geoff there within the hour. And when Dave spent over two hours clearing drains in a sub-freezing garage, the reviewer called it out as the kind of effort you don't usually see. What keeps recurring across these accounts isn't generic praise — it's specific technicians (George, Geoff, and Dave among them) being named and credited for explaining the problem plainly before touching anything, then leaving the site clean. That pattern shows up on Google, and independent write-ups on a Massachusetts home-inspection directory and a grease-trap service locator cite the same 4.8-level reputation and the same names. There's nothing here to flag as a concern: the last six months alone brought 15 reviews and not one negative one, matching the pattern on BBB and in the outside write-ups too — worth keeping in mind given how much of it traces back to Google specifically. This is a solid call for a clogged drain, a backed-up main line, or a stuck toilet, especially if a same-day appointment and a clear price before anyone touches a wrench matter to you. As with any drain company, it's worth confirming exactly what's covered in the quoted price before the truck rolls.