Rainbow International of Salem, MA

My water heater broke and flooded my basement floor right after dinner time. I was so thankful when Chris at Rainbow International responded to my call for emergency services and confirmed he would be able to come out that same evening to help with the water removal. He was very responsive, thorough, and reasonably priced. Overall I had a great experience and would call Rainbow International again in a heartbeat for any future water remediation needs.

We got so lucky with how things lined up with Chris. Our basement flooded due to a busted water line and we blindly called from a simple Google search and because other companies couldnt help in the time we needed it. Chris came out and started mitigation late on a Sunday evening, no questions asked. He proceeded to help walk us through what was going to be an extremely difficult and painstaking process of inventorying everything and dealing with insurance. We didn't know up from down or left from right, Chris really made it all manageable and was so helpful. He's a super trustworthy guy who seems to have a heck of a work ethic. Im hoping I never have to hire a water mitigation company again, but if I do - Ill be calling Chris and Rainbow again thats for sure.

We just bought our first house and have had Chris over two times now for separate mold inspections in different areas of the home. He was the second person to come in for a mold remediation quote and thank goodness we asked him for a second opinion. He did much more testing than the first larger company and gave us a completely different answer. Long story short he determined we didn't actually have a mold issue. Helped us clean up a small area that was a one off situation of a long vacant basement, and essentially saved us $5000+, which was the estimate from the first company. We called him again when we found mold in our bathroom. Even though my husband did most of the removal, he still came over to check the surrounding areas and make sure we weren't missing anything else. He charged us nothing for both visits, which makes us trust him much more. He was professional. On time, and extremely kind in explaining everything he was seeing. Hopefully we don't run into any more mold as we renovate, but if we do, Rainbow will absolutely be our first and only call to help.

I highly recommend using Rainbow International of Salem. Chris is a responsive, kind, and trustworthy professional. When Chris came to provide an estimate for mold remediation, he was on time, respectful, and thorough. As a new homeowner, I appreciated how Chris treated me without judgment and even gave me tips on things to look out for. When he came to do the job in my basement, I was so impressed with the work. He worked fast, clearing moldy insulation, removing a section of drywall, HEPA vacuuming, and using antimicrobial spray to treat mold on concrete areas. I was so thankful for his clear communication and kindness throughout the whole process. He truly is a professional with integrity, providing a great service at a fair price. I will definitely be using Rainbow again!

We had Chris help with some water damage issues. He is truly a consummate professional. From the moment he came over we knew we were in GREAT hands. We were a bag of nerves not knowing what to expect. Chris immediately put us at ease with his calm demeanor and plethora of knowledge. He gave us a great price and completely fixed the issue. If you want a trustworthy and professional job well done call Chris at Rainbow International. You won't be sorry!