Verified record
Pools Plus is a Monroe pool business that describes itself on its BBB profile as offering inground and above ground swimming pool installation, service, parts, supplies, and opening and closing services. Its BBB grade is A+. Connecticut lists its home improvement contractor registration, HIC.0617423, as active, held by Pools Plus.
Love this place Dominic and the staff are wonderful and extremely helpful. My pool went from green to clear with there help. Thanks once again pool plus
Great service from great people. The team always goes out of their way to find best way to keep me inform about my needs to a well balance pool !!
We had been using this service for the past two summers. Always happy until recently. We needed a new pool cover and asked if they could help. They said they would take our old cover and measure it. They would call us with a price before ordering. When they called and I told them the price was more than we could afford so please give us back our old cover. They said it would cost us $600 to get it back. When asked why they said that’s how much it would cost to send it back from Indiana. I was never informed that it was being shipped out of state. Not good business practice at all and now we are without a cover. I don’t recommend!
They do our opening and closing and regular maintenance. Reliable and very helpful when they come out to check everything! Also willing to talk through issues over the phone if you have questions etc. I was a newbie to pool maintenance and they were happy to help me with any questions and suggestions instead of charging to “come look at it.”
Thank you to pools plus for the goggles for my granddaughters birthday! She is so excited to have a new pair of goggles for her pool party. A gesture like that goes a long way. Thank you and see you in the spring!
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Oct 19, 2026.
Next-day visit for a new pool heater4.5
Pool build finished in under 2 weeks4.5
Above-ground pool installed in under 2 days3.8
Pool cover system kept running for 10 years2.8