Verified record
Happy Pool Cover works on automatic pool covers: its BBB profile describes sales, installation, repair and maintenance of automatic pool covers, and the company says it has 26 years in business. Google shows 4.6 stars from 27 ratings, and its BBB page shows an A+ grade. A 2023 customer said Luis kept their system up and running for 10 years before they needed a replacement, and said the new cover was so quiet they had to watch to make sure it was moving. A 2023 customer said they had used Happy Pool Covers for perhaps 30+ years and that the team knew what was needed when they messed up the ropes. A 2023 customer who had contacted four pool companies about a drainage issue and a burned out pool motor said Happy Pool Cover was transparent about everything from the beginning. A 2024 customer said that when the pool cover did not work before a big weekend, the company fixed it in time. A 2022 customer said Patrick and his partner were professional and thorough. A 2023 customer whose cover came off its track said a crew pulled into the driveway the next morning before 8:00am, and that the technician, Patrick, showed them two screws used to anchor the cover to the brackets rather than bolts and acknowledged this was the reason the problem occurred. That 2023 customer said Happy Pool Cover had installed the cover less than two years earlier, and that the dispatcher asked to charge $1200 and told them, "Either authorize me to run the card for the full amount or I'll pull the guys off the job." A 2025 customer said the company did a great job replacing an old cover, but when their pump stopped working and service was scheduled, they never showed and stopped responding to calls and emails. A 2022 customer said they were charged more than $500 for servicing the same issue they had paid to fix a few weeks earlier, without being told there would be a charge. Connecticut lists its home improvement contractor registration, HIC.0577282, as active, held by Happy Pool Cover Co LLC.
We used Happy Pool Cover to replace our old cover that needed warranty repair and they did a great job. However when our pump stopped working and we scheduled service, they never showed and inexplicably stopped responding to our calls and emails. So while they provide solid work, they will leave you high and dry in time of need. To the owner's response: I forwarded all the unanswered emails and texts to the email address provided, as suggested, and 1 week later, still no response or acknowledgment from the company.
Have a resort but my Pool at home has a HAPPY POOL COVER That is fantastic The people at the company care very much about you and there work It’s also nice that should pool cover not work before a big weekend they understood and fixed it in time Thankyou Luis and family
We have used Happy Pool Covers for so long, perhaps 30+ years. The team is expert in knowing everything needed for when we messed up the ropes. They are easy to work with and are reasonable. We also love their color chart when covers need to be changed out. Our pool is in house and gets incredible use. Thank You Happy Pool Cover.
We reached out to four separate pool companies to see if they could fix a drainage issue and a burned out pool motor. We were eager to find a company that cares, that would approach the job like it was their own pool. Happy Pool Cover was the only company that offered that level of care. The work they did was excellent and they were transparent about everything from the beginning. I highly recommend them!
Happy pool covers has great service and very fair prices. They are very prompt and we have had their covers for over 10 years.
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1 change recorded — last scanned Oct 14, 2026.
37 years in business3.1
Next-day visit for a new pool heater4.5
Three pool water lines replaced in two days4.0
Above-ground pool installed in under 2 days3.8
