Boston Carpet

Boston Carpet has been doing carpet work out of Canton for four decades — the company says it was founded by Ken Cokely in 1986 and has stayed family-owned and operated ever since, specializing in custom carpet installation, stair runners, and rug work for homeowners, designers, and property managers around New England. The clearest sign of staying power is a long-tenured client: a Google reviewer described working with the company for 20-plus years, calling the work quality, value, and responsiveness top-tier in a 2023 review. That's not a wide sample — just a couple of Google ratings on file — but a two-decade relationship says more about consistency than a stack of one-off five-star ratings would. The company also turned up in a 2019 trade-press piece where owner Ken Cokely spoke to a supplier's reliability, another small marker of long-standing presence in the trade. Its BBB profile is clean — an A+ rating with no complaints listed — though the business isn't BBB-accredited. One thing worth asking about: BuildZoom shows a Rhode Island contractor license under the company's name that lapsed back in January 2020. Massachusetts doesn't require a state license for floor-covering-only work, so this doesn't affect their standing at home, but it's an unresolved piece of their record. With so little written feedback to go on, the safest move is to ask for a couple of recent references directly — the long-standing relationship on file is a good sign, but there isn't much public review history yet to confirm it's the norm.