What does a remodeling project cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from New England CHR Inc. Use it to sanity-check bids, then get the real number in writing.
General Contractor / Remodelingbasement finishingkitchen remodelingbathroom remodeling
— three 2025 reviewers describe finished basements
Communication — named in seven of the ten 2025 reviews
Repeat customers — four reviewers hired them for multiple projects
Budget discipline — an April 2025 reviewer cited no overruns
Active MA registration — home improvement contractor #184445 verified on the state registry
BBB rating — an A+ on its Better Business Bureau profile
Three of the ten homeowners who reviewed New England CHR in 2025 were writing about a basement: one finished into a man cave, one where the writer said the company advised them well the whole way, and one where Franklin suggested changing the planned layout once the demo was done.
The company works out of Saugus and describes itself as a full-service remodeling and renovation contractor. Its owner, Franklin Martins, writes that he began in construction in 2007 and grew the business on referrals from clients and friends; the Better Business Bureau profile lists an S corporation with three employees and grades it A+. The Massachusetts home improvement contractor registration behind the business, #184445, is active on the state registry.
What reviewers name most is communication — seven of those ten 2025 reviews mention it. A homeowner writing in March 2025 said Franklin listens, shows up on time, and tells you when he has to reschedule rather than leaving you waiting. A February 2025 reviewer whose Quincy Center renovation covered kitchen remodeling, new flooring and painting called him responsive from the start. Four of the ten came from repeat customers: one wrote in February 2025 about half a dozen projects across two houses over more than ten years, from an indoor/outdoor upgrade to water damage repair to a full floor remodel. On money, an April 2025 reviewer said the pricing was reasonable and the job never went over budget, and another that same month said he was true to his quote. Google shows a 5-star average across ten ratings, and an r/massachusetts commenter in August 2026 said the company was good to work with and that they were happy with the quality.
The work spread is wide: alongside renovations, the Better Business Bureau profile lists window installation and replacement, interior and exterior painting, and hardwood floor installation and repair, and the website adds a home-maintenance membership. With three employees on the books and an owner who credits trade partners alongside his own crew, it is fair to ask who will actually be on site for your job.
This is a sensible call for a basement build-out, a bathroom or kitchen, or a floor remodel where you want one person you can reach. Get the scope and the schedule in writing, ask which pieces are subcontracted, and confirm the registration and insurance before the crew starts.
Heard around town
On Reddit
ADU builder recommendationsAug 11, 2026
“Good to work with and we are happy with the quality”
With Reused Materials, a New Apartment Takes Shape in ...Mar 12, 2025
“found a general contractor, Franklin Martins of New England CHR, Inc., to do the work”
— Deb Beatty Mel, bostonbuilding.squarespace.comRead the post ↗
Read the comments
Most recent comments
5.0Apr 16, 2025
We have used New England CHR for multiple renovations over the years and they are the best. I have had multiple contractors before finding CHR and I would never use anyone else now. Reasonably priced, never goes over budget, trustworthy and the owner Franklin, and all of his team are kind and very skilled. We only have great things to say and highly recommend Franklin and his team!
Franklin is the best. Hire him! He listens and has a fantastic crew who work meticulously. Everyone always shows up on time. If he needs to reschedule, he will let you know instead of leaving you waiting. Franklin is always available and will keep you posted on the status of the project. For one task we were not sure how things looked, Franklin offered to fix it instead of second guessing for the life of the tile installed. That added at least a day or two to his schedule, but he didn’t charge us. He wants to not just complete the project on time but to be perfect to your expectations. For him, it’s not just another project, he understands it’s important for the client and shows that sense of responsibility with everything his crew does. We couldn’t be happier how our two bathrooms turned out!
We used New England CHR Inc for a recent basement renovation and we could not be happier. Franklin and his team were wonderful. We initially had planned the layout one way but once the demo was completed, Franklin suggested to adjust the layout to provide better space for the living room and playroom spaces and we are so happy he did. He was so responsive, timely and creative. He created beautiful closets and cabinets to hide pipes but also provide more storage solutions. I would highly recommend Franklin and New England CHR Inc.
I have used NECHR for several
Projects both residential and commercial. The communication, craftsmanship and attention to detail are great. Franklin and his team are extremely professional craftsman. I would highly recommend them to anybody looking for a contractor.
