Bottis Plumbing and Heating

Bottis Plumbing & Heating describes itself as a family-owned Holden business that has served Worcester County since 2001 with residential and commercial plumbing, boiler, heating, water-heater and emergency work, and its site names Ryan and Jim Bottis. It holds 4.9 stars from 61 Google ratings. The state registry lists James Bottis as the holder of Massachusetts plumber license 11848-PL-M, which is active. A recent customer said a water heater was replaced the same day. When a tankless water heater was not making enough hot water, a recent customer said Ryan came out, showed the options and answered their questions, and the company then showed up on time, installed the new water heater and cleaned up. That customer called the prices reasonable compared to some other places. A recent customer said Alex fixed a few leaking faucets and a shower valve in their older home, with Jim and Ryan handling scheduling and communication. In Holden, a recent customer said Jack fixed the plumbing on their toilet. A recent customer said the plumber took 15 minutes to take care of the problem, and the person on the phone got them on the calendar within 2 days. A 2026 customer said Jim converted their old oil boiler to a new gas heating system and coordinated the visits while they worked through gas meter issues with Eversource. A 2026 customer said a new bathroom and 2 mini splits were set up in 2 days. A 2026 customer said Billy, an HVAC technician, diagnosed their central air system after a previous HVAC contractor had suggested replacing the entire system. A 2026 customer said they texted about a water heater at 7am, the company was at the house by 10:30am, and there was no emergency adder on the bill. On BuildZoom, a 2024 customer who said the company installed the plumbing in their new house gave one star, writing that the company made a mistake installing a water heater, would not fix it and blamed the propane provider.