Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Cape Cod Refrigeration, Heat & A/C. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Cape Cod Refrigeration, Heat & A/C is a family-owned mini-split heating and air conditioning company based in North Truro, run by owner-operator Shane Burhoe and his wife Adrienne since 1996. The company also services commercial refrigeration equipment — ice machines, walk-in coolers and prep tables — and by its own account has served the Outer Cape, including Provincetown, Truro, Wellfleet, Eastham and Orleans, for about 30 years. Homeowners who hired them consistently describe fast, professional work: one reviewer said a new AC system was installed within a week after a failure in the middle of Provincetown's busy summer rental season, and another, a homeowner and Realtor, reported the crew successfully installed mini-splits in a cottage-style house after other contractors had turned the job down. Shane is named directly in several reviews and described as easy to reach, on time and fair with pricing, and multiple reviewers say they've hired the company more than once. Google shows a 4.9★ average from 16 ratings, and the four detailed reviews on file, dated 2024 through early 2026, are uniformly positive with no complaints. Before booking, it's worth asking Shane directly about his specific license number and board: the company's own site says he is a "fully certified service technician with several licenses and certificates," but names none of them, so that claim is unverified here. The review record is also still thin — only four detailed accounts are available to judge from, even though the underlying Google rating draws on 16 ratings total. For a homeowner or small business on the Outer Cape needing a mini-split installed, an AC or heat pump repaired, or commercial refrigeration equipment serviced, the record on file points to a responsive, owner-run operation — just confirm licensing details directly before signing on for a larger install.
“Serving Provincetown, Truro, Wellfleet, Eastham, Orleans, Brewster, Chatham and Harwich”
Very knowledgable and trustworthy. Honest service. Good recommendations. No fleecing… he had a frank conversation about what we needed and don’t need. The splits look brand new and he was able to recommend smart updates.
Suddenly, in the middle of high Rental season in Provincetown, our AC died, Cape Cod Refrigeration, who we have used before and we’re very happy with showed up immediately and had a new system installed in less than a week. They were very accommodating and responsive to any questions and highly professional. I would 100% recommend them for any of your heating and cooling needs.
We had a cottage style house where on multiple occasions told we could not install mini split systems. Wrong it was done impeccably. In addition we have had our systems serviced and actually altered to take off our house. Every time prompt answers and service. As a Realtor I have recommended them multiple occasions and every time great results!
Shane and his crew are exceptional. In 2023 they helped replace my failing AC unit, they had the new unit installed in a just a few days after promptly ordering the new unit. Shane is easy to contact, he is friendly, on time, and is fair in pricing. Shane and his wife Adrienne helped me install a new wireless thermostat for my condo in Ptown, and despite the challenges along the way, they did not give up and even brought in some IT specialists that helped get it online. I am incredibly impressed by this company's customer service, fair pricing, and high-quality work. They also appear to sponsor a lot of local area events and participated in the Ptown 4th of July parade last year, they are a great local company and I HIGHLY recommend!!
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Certified attributes are verified against the public registry. Others are the business's own statement.
Added 4 new comments, added 4 new photos, established 4.2 rating
Tough diagnostics solved4.8
Fast emergency response4.8
No hard sell4.8
LEED Gold builder3.8