Cape Cod Vacuum

Cape Cod Vacuum has been repairing and selling vacuum cleaners out of Orleans since the Boffoli family opened the shop in 1970, and the company says Bob Boffoli, three generations in, still runs it along with a second storefront in Hyannis. It's the kind of place people stick with for decades: one reviewer says she has shopped there for over 34 years. The reviews that carry the most weight are about repair, not just retail. One customer brought back a mini Miele bought around 2017, sat neglected, and had it serviced and cleaned up so thoroughly she called it 'good as new.' A separate account on a central-vacuum dealer directory describes calling about a stalled system and getting walked through the fix over the phone. Google shows 4.7 stars from 29 ratings, and the ten reviews on file, spanning 2021 to 2026, run almost entirely five-star. The one snag worth knowing: that same 34-year customer was sold the wrong central-vac bags in 2026 after the bags' original manufacturer went out of business — a mix-up worth double-checking on if you're servicing an older central vacuum system. The shop carries an A+ rating from the BBB, though it isn't BBB-accredited, and BBB lists it as in business since 1970. Cape Cod Vacuum is a fit for anyone who'd rather get a vacuum fixed than replace it — bring in an old Miele, Sebo, Dyson, or central system and expect them to try reconditioning it first, backed by their status as a Diamond Level Miele dealer. Worth confirming ahead of time whether parts are still available for an older or discontinued model.