Verified record
Cherry Hill Pool & Spa is a pool company in Pembroke, MA. Its website says it has been at work since 1999, is family-owned, and has more than 1,600 installations. It holds an A+ grade from the Better Business Bureau and 4.7 stars from 93 Google ratings. In a recent Google review, a customer says Cherry Hill installed their fiberglass pool with a salt water system and did what they said they would do, when they said they would do it, at a very good and fair price. In another recent review, a customer says Cherryhill Pools installed a small fiberglass pool six years ago and later resolved an issue that was not their fault, with the owner Jim assuring them it would be resolved. In a 2025 review, when they arrived to excavate, 3 cherry trees were in the way; they carefully dug them out, wrapped them in burlap, kept the roots watered until the pool was in and then replanted them. In another 2025 review, Cherry Hill worked with a customer's local contractors for hardscaping/landscaping, electrical and plumbing hookups on a fiberglass inground pool. In a 2026 review, a customer said the fees increased quite substantially in the middle of the install, by several thousands of dollars, even though they had signed a contract. A 2025 review says the price went up over $7k after the contract was signed and a deposit given, and that the pool was set 1-2 feet higher than yard grade. In a 2024 review, a customer with a leak said Cherry Hill told them it does not have a service department anymore and just does installation. A 2025 review says calls about replacing cracked tile on a pool got no call back.
“Design & Build project featuring a new fiberglass pool (by Cherry Hill Pool & Spa), deck removal, new deck and sunroom, Techo-Bloc Semma walls and steps, synthetic turf putting green, landscape lighting, planting, irrigation, and a Techo-Bloc BLU paver pool deck.”
Six years ago Cherryhill Pools installed a small fiberglass pool in our backyard. The process was seamless. The reason for this review is not the initial installation, (which was great), but how they responded and resolved an issue that was not their fault. Over the top excellent service. Working w Jen at Cherryhill pools was a pleasure. She is warm, professional and communicated throughout the process. The owner Jim assured us the issue would be resolved. Their team Sheila, Andrew and Matt are all professional and really great to work with. I cannot say enough good things about this pool company and our experience. I have referred friends and they have all had positive experiences as well. Thank you Cherryhill pools for your excellent product, service and team! Happy in Weymouth!!!
Excellent company and great service. Highly recommend Cherry Hill pools for your fiberglass pool and Installation. Purchased 18 years ago and still looks like new!
We had the team at Cherry Hill Pool install our fiberglass swimming pool and had an incredibly positive experience. They did what they said they would do, when they said they would do it as a very good and fair price. At every turn they were more than will to answers questions and help us along the way. I would highly recommend them (and have recommended them) for anyone looking to have a pool installed. We are thrilled with the setup they recommended with a fiberglass pool and salt water system. It is very reliable and easy to maintain. If you go with Cherry Hill Pools rest assured you are in very good hands.
They did a great job installing it. They were also very accommodating. The pool is held up very well over all these years.
Cherry Hill is a good pool company. The pool was installed timely and efficiently. I gave them 4 stars because the installers were great and they did a good job on my pool. The only issue is that during the middle of the process, the fees increased quit substantially and even though I signed a contract- they made me pay the up charge. I didn't think that was right but I had no choice they were in the middle of my install, its unfortunate they decided to do that to customers that already signed contracts, paid down payments and were in the middle of the install. If you decide to use them, make sure to discuss this because the increase for me was several thousands of dollars -substantial!
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Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Sep 28, 2026.