Clear Water Pump and Well Service, LLC

Site installation of new pump for an irrigation well, went well despite difficult conditions.

We recently had a immediate loss of water. We called Clear Water and they sent Demitrius out within a couple hours. He did a great job of explaining everything and walking through how to address the problem. Demitrius was very helpful and came out the next day with the parts and got it fixed, amazing turnaround time and customer service!

We can't say enough good things about Clearwater Pump & Well Service. They truly went above and beyond to help us resolve a very frustrating issue with our irrigation pump and drive. After another company installed the wrong drive, Clearwater stepped in and worked tirelessly to find a solution. Before determining that the drive needed to be replaced, they spent hours at our home and on the phone with the drive manufacturer's customer support and technical team, doing everything possible to get the existing drive working. Their dedication, persistence, and commitment to helping us were exceptional. A huge thank you to Paul and his outstanding team—Mike, service technician Dimo, and electrician Jon. Everyone was knowledgeable, professional, patient, and genuinely cared about getting the job done right. We highly recommend Clearwater Pump & Well Service to anyone looking for honest, reliable, and experienced professionals. If you want a company that stands behind its work and goes the extra mile for its customers, Clearwater is the one to call.

I called a few companies before Clear Water as I had used them in the past. No response. Clear Water response was prompt and courteous as I was not a current customer Demo came at the appointed time and was very efficient. What we hoped to be an easy fix turned into a multiple hour job and even though he had to call in reinforcements he was a pleasure to work with. His day had to be extended because of my issue but he remained polite and committed to my needs. The men who worked on my well were terrific. The office personnel was professional and accommodating and the entire experience was positive. I highly recommend Clear Water and although I hope not to have to use them again, I wouldn’t hesitate if an issue arose.

My well pump died in the early evening and when I put a call into them they got back to me right away and tried to trouble-shoot the problem with me and finally determined that the well pump had failed. They were at my house the next morning at 8am and replaced the pump right away. Their communication was outstanding with both the office staff and the technicians. These guys were terrific and I would highly recommend them. One of the best customer experiences I've ever had.