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Clearbay Pool and Spa’s customers describe calls about murky pool water, a faulty heater and spas that stopped working. One Cape Cod customer says William answered when other companies did not, arrived the same day and brought an unusable pool back into swimming condition within his promised ten days. The customer describes him identifying imbalanced salt, excessive phosphorus and low chlorine, ordering chemicals and returning frequently to check the water before the Fourth of July. Routine care also features in customers’ accounts. A May 2026 reviewer describes Will handling pool opening, closing and the work between them, arriving when scheduled and communicating easily. That customer calls his fees competitive. Another customer praises communication and a quick fix for pool-heater issues. Google shows a five-star average from eight ratings as of August 2026. Spa owners describe specific repairs. One says Will diagnosed and resolved two hot-tub emergencies while also servicing their pool. Another reports that Clearbay arrived in less than two hours after a spa stopped working before weekend guests were due, then repaired a leak and got it working again. That customer subsequently used the company for a pool and other spas. In a November 2025 review, a customer described routine pool maintenance and the resolution of complex service issues, praising the prompt, professional service.
This is hands down the best pool company you can hire in Cape Cod area! We built a pool 3 summers ago and used the same pool builder (not our general contractor, who is outstanding - see my other review about them) for maintenance. The second summer started as a disaster after pool opening - black algae that required acid wash after replacing water in the whole pool! The third season was only slightly better - we had a pool with murky water one month after opening and still cannot be used. Calls to multiple potential replacement companies went unanswered. Luckily, William did, and he showed up the same day called, and promised to get the pool in condition for use in 10 days, just before the 4th of July. We were happy but took it with a grain of salt - can this pool still be salvaged? William delivered, spectacularly. He correctly diagnosed the condition, pointed out that we had imbalanced salt and too much phosphorus, and chlorine level was way too low. He then ordered the right chemicals and went to work immediately. Within a few short days, we can see the pool bottom! But William was not satisfied, he is just a perfectionist. Over the next few days, he stopped by to check pool conditions frequently, and by the end of the promised period, we have a sparkling pool again, just in time for the 4th! Today, standing by the pool which has never ever looked so clean so inviting, I thought I need to let people know how good a pool guy William is, and we are just lucky to find him to take care of our pool. Did I mention he is also super responsive, and extremely knowledgeable about what he does? I say hire this guy while he can still take on new clients.
Good communication and quickly fixed our issues with our pool heater
Will has been incredibly helpful with 2 emergency situations with my hot tub, he quickly determined what was wrong and was able to get it running again. He also services my pool, he pays attention to detail and does a great job! It is so nice to have a guy you can count on!
I have been beyond satisfied with the way Will has taken care of my pool - from opening to closing and everything in between!!! He arrived when he was scheduled and has always been very friendly and professional. His knowledge of all things.” Pool” is comforting. Will is very easy to communicate with. His fees are competitive and the job is done the way it should be. That has not always happened in the past with a different “pool guy”. I look forward to having him back again this season. 😎
Thanks Will! Guess work is mess work! Had issues with my water and needed a smart professional. I am a hands on person and like the education I got from Will. Think it’s smart to let him fix the issues as they arise. Great friendly service if that’s what you need to call Clearbay.
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2 changes recorded — last scanned Sep 30, 2026.
Service manager Greg, praised for years4.5
Praised by name: Dana and Ben4.3
Pool build finished ahead of schedule4.2
Neglected pool revivals4.1
Water balancing4.0