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Pool cleaning is the through-line here: homeowners describe sparkling water, recurring maintenance, heater repairs and fast troubleshooting. Immaculate Swimming Pools is profiled in Sag Harbor, New York, and BBB says it has been in business for 21 years; HomeAdvisor lists pool cleaning, pool-heater installation and heater repair among its services. The strongest written accounts are specific. A July 2025 Google reviewer at a large complex praised quick responses to pool problems and said the water looked great. In 2021 and 2021, two other Google reviewers described knowledgeable, quick service, a clean pool and useful filter guidance. Older HomeAdvisor reviews add heater repairs, weekly cleaning and a pool opening completed in three days: one homeowner writing in 2018 said other companies had walked away from the heater, while an April 2013 reviewer described a spa-gasket leak repaired within 24 hours. HomeAdvisor reports 4.3 stars from eight ratings; the written history runs from 2013 through 2025, so the older detailed accounts are useful history rather than proof of today's exact crew or process. There is one concrete item to settle before booking. BuildZoom lists Southampton Swimming Pool Contractor license L001732 as inactive/expired and says it could not verify an active license; confirm the current municipal status directly before work begins. The company also offers free estimates and warranties according to HomeAdvisor, so ask what each covers in writing. This looks like a sensible call for routine pool service, pool openings, and equipment or leak troubleshooting, especially when response time matters. Confirm the current license, scope, warranty terms and who will handle the job; the Google comments use the names John and Johnny while HomeAdvisor's profile is written by Thomas Everett, and the sources do not explain that difference.
We have a fairly big complex with a unique pool with past problems with pool service, we found John hired him. He’s been so attentive quick response when we reach out to him for any issues with the pool,, water looks great. We have been very impressed with his services,,I highly recommend him.
Tom and his team did a great job from start to finish He was responsive professional and always positive. I can't say enough good things about him. I wish all our contractors/service companies were this good!
The service we got was absolutely above and beyond no questions asked, Johnny was knowledgeable funny quick and was great doing business with him. My husband and I trust him and will go to him for any future needs
John is Top Notch helped clean my pool..It was Sparkling !...Gave me pointers on running the filter properly too.
Excellent service, trained professionals, reliable and competent. Repaired our pool heater when other companies walked away. Great job and totally satisfied with the fabulous service. Reasonable and fair.
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Added 8 new comments, added 3 new photos, re-analyzed rating 3.3 → 3.4
Service manager Greg, praised for years4.5
Neglected pool revivals4.1