Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from CustomWorks Contracting, LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$23,000 – $35,000
Typical remodeling project around $29,000
CustomWorks Contracting is a custom home builder and renovation company based in Framingham, Massachusetts, run by Joe and Andrew Trainor. The company manages projects end to end — from site evaluation and design development through construction documents to interior finishes — and also offers an ongoing concierge maintenance service for the homes it builds. Its Massachusetts home improvement contractor license, number 161538, is verified active by the state registry and was independently verified active by BuildZoom as of March 2026. The written record here is deep and consistently strong. CustomWorks holds a 5.0 out of 5 rating on Houzz across 85 reviews, with 13 Houzz Awards and 5 Houzz Badges including repeat 'Best of Houzz' wins, and a BuildZoom score of 104 that ranks above 91% of Massachusetts contractors, built on 33 permitted projects. Reviewers — architects, property managers and repeat clients writing between 2020 and 2022 — consistently praised accurate estimates, responsive communication, and organized scheduling; one architect called Joe 'by far the most punctual, accountable and cooperative' contractor she'd worked with across several countries, and a Boston property manager described over 12 years of repeat work on Commonwealth Avenue properties. The permit history backs this up with substance: high-end residential renovation projects from roughly $20,500 to $415,000 across Newton, Brookline, Weston, Chestnut Hill, Milton and other MetroWest and Boston-area towns between 2016 and 2025, concentrated in kitchen, bathroom and whole-house remodels, with occasional roofing and siding work. One nuance worth noting: in a 2022 review describing a pandemic-delayed fire restoration complicated by insurance and a lack of formal architectural plans, a client mentioned it was occasionally challenging to get a response. Four older City of Newton contractor registrations are also listed as cancelled, though these appear superseded by the company's currently active state license. Given the volume and consistency of praise, the verified active license, and a substantial project portfolio, CustomWorks Contracting is a well-documented choice for larger renovation and custom-build projects in the MetroWest and Boston area.
“[Custom Works Contracting LLC · Customworks Contracting, LLC](https://opengovus.com/sam-entity/MAV1LHZZZAK8)|8 Lanes End, Framingham, MA 01702-6125|Joe Trainor|20230515|”
“CUSTOMWORKS CONTRACTING LLC is an active carrier & broker registered with the FMCSA since June 2020. Based in FRAMINGHAM, MA, They are classified as Both Interstate & Intrastate and operate intrastate (within 100 miles).”
CustomWorks Contracting are an excellent team. I would recommend them without any doubt. All of their workers - and the sub-contractors they work with - are very kind, hardworking people, and knowledgeable professionals. They have finished my renovation project as efficiently and quickly as was humanely possible (especially under the pandemic conditions which brought various delays and such..) And after the project completion, they have always made themselves available for any posterior touch-ups that may be necessary once you being to inhabit/use the space. Overall - extremely thankful for their help. Thank you CustomWorks Contracting!
We hired CustomWorks during the COVID pandemic to restore 3/4’s of our house after a house fire. The job was complicated because of insurance delays and the fact that there could be no architect or designer involved, hence no actual plans to work from, just an insurance “scope” of what was to be replaced. We had never so much as built an addition or redone a bathroom, so we were on a big learning curve rebuilding the interior of a whole house, with many questions. Joe and his team were patient and careful to find out what we hoped to do in the rebuild. They offered us options to consider and understood that we were working with an insurance budget based on what we’d previously had. They brought the same attention to detail to our challenging, medium-budget project as they do to much more expensive projects, and the quality shows. We are thrilled with the results. Joe is an excellent communicator. Occasionally it was challenging to get a response, but we understood we were originally scheduled to be a winter job, and insurance, COVID, etc., slid us into late spring and summer, colliding with large commitments Joe had been transparent about at the beginning. The electrician and plumber Joe hired for our project were super easy to work with and clearly cared about the quality of their work. They were used to working from plans, yet managed to get us what we asked for, and often better, on the fly. We’d certainly hire CustomWorks again, and would highly recommend them to others. There’s a reason they get such good reviews!
Joe was extremely professional, very responsive and most magically of all, his project estimates were prescient. I’m an architect and have worked with many contractors in several countries, and Joe was by far the most punctual, accountable and cooperative of any contractors I’ve worked with: I’ve had HORRIBLE experiences with other contractors that earned the Best of Boston from Boston Magazine area, but I would immediately work with CustomWorks again if the opportunity arises.
It has been a pleasure working with Joe and his team. Good communication thru out the project with estimates and any changes
Wish we had found Custom work earlier! Once they arrived on the scene everything fell into place and finally made sense! They actually take the time to explain what is happening! They arrive when needed and don’t leave until the job is done and done right! We have just completed building a house in Osterville with their help and guidance and we recommend them highly. Custom works also manages our properties in Boston and Palm Beach
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1 change recorded — last scanned Aug 9, 2026.
Rescues botched jobs5.0
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Thorough cleanup4.6
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