D.H. MacLeod Plumbing & Heating

D.H. MacLeod Plumbing & Heating has been working out of Auburndale under the MacLeod family for 37 years, open since 1988, according to its BBB file, which also carries an A+ rating and accredited-business status. The company describes itself as family-run and says it covers Auburndale, Newton, Natick, Wellesley, Weston, Brookline, Chestnut Hill, and Watertown; its Massachusetts plumbing license (11184-PL-M) checks out as active with the state board. This spring, a homeowner had Shawn install a new kitchen faucet with the whole job wrapped up within 24 hours of the first call. Around the same time, another reviewer called the response time fast and the pricing reasonable, adding that the small operation "beats the big guys every time," while a third pointed to the years behind the work and a team that treats customers like people rather than tickets. Those aren't isolated notes: the company has been reviewed steadily since 2021 across Google and a handful of other sites, and every one of the eleven reviews on record so far is five stars, with no complaints turning up anywhere in that stretch. There isn't much of a downside on file. The BBB page doesn't publish a complaint or review count of its own, and the broader footprint is still fairly small — 17 ratings on Google — for a business with this much history, so it's worth confirming current scheduling and pricing directly before booking. For plumbing and heating calls in the Newton/Auburndale corridor, this reads as a well-established, licensed local option with a spotless record so far rather than a large outfit — just check current availability given how modest the public review count still is.