D.H. MacLeod Plumbing & Heating

D.H. MacLeod Plumbing & Heating is a family business Dana MacLeod has run out of Auburndale since 1988, and the reviews read like they were written by neighbors who've called him for decades. One customer describes Dana as their plumber for over 20 years; another recalls him as an elderly mother's plumber who remembered her name and took the time to sit and talk with her. The work ranges from same-day faucet swaps to full mechanical conversions. When a hot water heater started leaking, Dana had a team on-site within an hour with a replacement, and the crew — Chris and Shawn in that account — hauled away the old unit and cleaned the path on the way out. On the bigger end, the company pulled an oil tank, oil boiler and indirect hot water tank out of one home and replaced the whole setup with a gas-fired Lochinvar boiler and tankless-style water heater, doubling the household's hot water output in the process. Pricing comes up as a strength: several reviewers specifically call the company reasonably or fairly priced, and more than one mentions it beating larger competitors on cost and response time. Staff get named individually — Shawn, Chris, Nick, Matt — which, across a small shop, suggests a stable crew rather than rotating subcontractors. Its Massachusetts plumbing license is active, and the Better Business Bureau lists the company as an accredited A+ business. For anyone in Auburndale, Newton or the surrounding Middlesex County towns, this reads like a long-tenured, family-run shop that handles both routine plumbing calls and full heating-system conversions, with a compact but uniformly positive written record so far.