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Dive In Pool Service Inc says on its website that it has 30 years in business, and its Better Business Bureau profile describes pool and spa installations, service, repair, equipment and chemicals. On Google it holds a 4-star rating from 25 ratings, and the Better Business Bureau gives it an A+ grade. A 2025 customer said the company installed a new pool heater, walked them through the options and completed the job on time. A 2025 customer who said they had used the company for 8 years described a hot tub replacement that included expanding the footprint for the new one. A 2025 customer said Miguel and Chris came on time, closed the pool and took on a water leak at their busiest time of the season. A 2025 customer said the company resurfaced their pool the previous fall. A 2025 customer named Andrew Sampson as the owner and said the company had serviced their pool and spa for 18 years. A 2022 customer said Andrew and his team installed an in-ground salt water pool on time and on budget, and that the weekly pool maintenance continued afterward. A recent customer said the company was due on a certain day, never showed up and never made contact. A 2024 customer said Andrew would not let them make an appointment, hung up on them and did not answer their calls.
Horrible costumer service! We were told they will come on a certain day; never showed-up, never contacted us.
Great guys. Professional , knowledgable quick and efficient. They are very nice to deal with. They came on time, closed the pool timely. They also had the equipment and the willingness to trace a fix a water leak at their most busy time of the season. I can highly recommend them. Thank you Miguel, Chris at Dive in Pool Service.
We recently switched to Dive In Pool Service, and I can confidently say it was one of the best decisions we’ve made for our pool. From the very beginning, their professionalism, responsiveness, and knowledge stood out. We had them install a new pool heater, and the entire process was seamless. They walked us through our options, explained everything clearly, and completed the job on time and with no hassle. The team was courteous, clean, and clearly experienced. If you’re looking for reliable, honest, and high-quality pool service, I highly recommend Dive In Pool Service. They truly go above and beyond. We’re very happy we made the switch! Jim O
We've been using Dive-In Pool for many years to service our pool and could not be happier. Team is always responsive and reliable. Owner (Andrew) is professional and client focused. Highly recommend Dive-In Pools!
Miguel is so knowledgeable about all types of pools. He is second generation working in the pool industry. I can always rely on him to help me with any pool needs. Whether its chemicals, heating systems or weekly maintenance, he does an excellent job and I would highly recommend.
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1 change recorded — last scanned Oct 14, 2026.
Pool build finished in under 2 weeks4.5
Three pool water lines replaced in two days4.0
Above-ground pool installed in under 2 days3.8
Pool cover system kept running for 10 years2.8