Elge Plumbing & Heating Co

Elge Plumbing & Heating Co is a Somerville commercial and residential plumbing and heating contractor with deep roots — the Better Business Bureau lists it as accredited with an A+ rating and 130 years in business. Its Massachusetts plumbing license, however, shows as expired in the state registry, which is worth confirming before hiring. Most of the written record centers on commercial accounts, and it reads well. This spring, a nursing facility said it specifically requests one technician, Niall, by name — calling him worth the wait and describing him as a fixture the residents know and like. In a 2025 review, a nursing-home maintenance director said the crew handles frequent clogged-line calls professionally and cleans up after itself. In a 2022 review, a dog grooming salon owner described a chaotic same-day water heater fix — hair flying, dogs underfoot — with the technician staying polite and explaining the problem throughout. Office installs come up too: in 2021, two reviews described clean, efficient jobs setting up a coffee maker, water cooler, dishwasher, and a separate commercial dishwasher installation. The clearest complaint on file is a 2025 review describing a rooftop AC repair that took two visits — the first replaced filters and a belt without fixing the actual problem, a failed capacitor found only on the return trip — and ended with a $1,689.69 bill the customer called outrageous. One review is worth flagging rather than trusting outright: a 2025 review from a nursing facility says its Elge technician, Niall, "services us in the north FL region," which doesn't match this Somerville-based company's other Massachusetts commercial customers — it may be a different Elge location, a different Niall, or a misattributed review, and it's not clear which from what's here. Given the strong commercial track record alongside the expired license and one costly billing dispute, it's worth asking directly about current licensing and getting a firm price before any repair begins.