Verified record
Prospect Hill Plumbing & Heating is a small Somerville plumbing outfit with a short, mixed written record — four Google reviews from 2021 to 2023, plus a couple of outside mentions, and nothing since. The record is split. In a 2023 review, a customer described the company installing a water line behind a refrigerator, calling them responsive and quick to return calls, with maintenance tips afterward. A customer writing in 2020 said the company came through on a leaking water heater replacement after another local plumber never showed. On the other side, two reviews from late 2021 and late 2022 are negative with no detail beyond "very bad experience" and a guess that the business had closed down. A 2024 Reddit comment recalled a decent, professional job with a small extra task thrown in, from a few years earlier. Worth knowing before calling: a 2023 review states plainly that the company "is now called James Thompson Plumbing and Heating," and a review from late 2022 guessed the business had shut down. Neither claim is confirmed here, but between the rename mention, the closure guess, and the total silence since 2023, it's worth checking directly that this listing is still the right one to call before reaching out.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Prospect Hill Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
“I had a decent enough experience with the guys at prospect Hill plumbing a few years ago. They were quick, professional, and willing to do an extra (tiny) job for me while they were there.”
“I contacted prospect Hill plumbing after another local plumbing company dropped the ball on coming by to replace my leaking 20 yr old water heater, and I'm glad I did!”
It is now called James Thompson Plumbing and Heating.
They did a great job at installing a water line in the back of a fridge. They were very responsive, friendly, great a communication, quick at returning phone calls, very kind and explained directions and tips/tricks to me to help maintain the fridge. I highly recommend. Thanks!!! Update on 1/2023: great communication and quick call back! Still highly recommend.
I get the impression they shut this down.
Very bad experience.
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Established 3.0 rating
Same-day fixes3.9