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Environmental Restorations, Inc. is a Hampstead, New Hampshire, fire, water, mold and disaster restoration company that says it has been family-owned since 1991 — a start date the Better Business Bureau's own profile confirms, alongside an A+ grade (though the company is not BBB Accredited). The reviews on file, six of them dating from 2022 through mid-2026, tell a consistent story about handling the stressful side of a disaster claim as much as the physical repair. Two recent 2026 reviews single out staff member Keri for working directly with the customer's insurance company and keeping them informed throughout — one, describing an ice-dam claim, called her a "Godsend" for knowing exactly what the insurer needed. A 2025-05-13 review said the crew, including Chuck, Chris, Keri and Justin, showed up immediately after roof and water damage and handled the insurance side "seamlessly." An earlier 2025-01-21 review described a hurricane-repair job that touched the roof, gutters, fascia, soffits, AC, drywall and insulation, naming Chuck, John, Johnny and Kilmer. And a 2022 review described the company responding to an active leak discovered at 9pm, tracing a blockage 70 feet from the unit. Its own site lists membership in the National Organization of Remediators and Mold Inspectors, IICRC certification, and DCAMM certification, and says it handles asbestos and lead removal, historic restoration and sandblasting jobs in addition to standard water/fire/mold cleanup, with a stated service area of New Hampshire and Massachusetts (its site footer also names Connecticut, Florida, Maine and Rhode Island). There's no negative account on file for this company, and the reviews are thin in number even if consistently strong — worth asking for a couple of recent local references, especially on a large loss, to see the insurance-coordination process in action firsthand.
If I could give them 100 stars I would ! Keri goes way beyond expectations with her detailed follow ups and keeping you informed at all times with the work being done!😊 I highly recommend this company and their work!
Having never had an insurance claim for ice dam damage, I was not prepared for the process I had to go through. Keri, at Environmental Restoration, was a Godsend. She knew exactly what my insurance company needed and she dealt directly with them to share info and help me wherever she could. She also pushed back on the insurance company when they weren't offering enough and worked hard to keep the price within what insurance was allowed. Lastly, the work was fantastic! The way they worked to keep the surrounding areas clean while they were demo-ing the room with the water damage was amazing. They were even able to match the ceiling pattern. The workmen were kind, respectful, clean, and friendly. We recommend Environmental Restoration highly!
Great experience working with ERI. Their team was responsive, professional, and knowledgeable throughout the process. We recommend their services and would gladly work with them again.
We had roof and water damage, and Environmental Restorations was absolutely incredible from start to finish. They came out immediately to assess the damage and took the stress off our shoulders by handling the insurance claim seamlessly. Chuck, Chris, Keri, Justin, and the entire team were professional, respectful of our time and living situation, and truly went above and beyond. They answered every single call—even after hours and on weekends—and kept us fully updated every step of the way. Every day before they left, they cleaned up thoroughly—like they were never even there. That level of care and respect for our home really stood out. My husband and I are very particular, and they exceeded our expectations in every way. The quality of their work was exceptional, and they even helped us with things outside of their scope, simply because they are kind and caring people. We are so grateful for their help and can't recommend Environmental Restorations highly enough. If you want a responsive, skilled, and compassionate team—you’ve found them!
We can’t say enough good things about Chuck, John,Johnny and Kilmer at Environmental Restorations. From start to finish, they went above and beyond to make sure our hurricane repairs were done perfectly. They fixed our roof, gutters, fascia, soffits, AC, drywall and replaced insulation in the attic. Their professionalism, attention to detail, and genuine care for the quality of their work truly stood out. We have the best looking roof on the block! They took the time to explain every step of the process, answered all my questions patiently. They also left the site spotless, which we really appreciated. What impressed us the most was their willingness to go the extra mile. Whether it was addressing unexpected issues or helping me with additional small repairs, they handled everything with a positive attitude and excellent workmanship. If you’re looking for a reliable, skilled, and trustworthy roofer or general contractor, I highly recommend Environmental Restorations. They truly care about their customers and take pride in their work!
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Sep 2, 2026.