Express Water Heater and Plumbing, LLC

Express Water Heater and Plumbing, LLC puts its specialty in its name, and Google shows it at 5 stars from 265 ratings. Its website lists a service area that includes Avon, Berlin, Bloomfield, Bristol, Hartford, Glastonbury and Manchester, and its BBB grade is an A. A customer who woke up to a blown-out water heater and a flooded basement says Spartak was there in 20 minutes and had a new water heater installed within a few hours. A customer who filled out a service request on the website says the technician arrived within an hour or so and replaced the water heater in under two hours. One recent customer says Spartak came on a Sunday night and put in a Bradford White water heater. A customer replacing a 40-gallon natural-gas power-vent water heater says the estimate was provided over the phone and in writing. The work goes beyond water heaters. A customer with three toilets that needed repair says Spartak explained the options and costs and let them decide. A customer whose shower drain was completely stopped up says Spartak identified old piping that was rusting and had everything fixed by 1:30pm after a call at around 7:30am. A customer whose cracked cement pipe was flooding the basement says the job involved jack hammering the foyer and downstairs bathroom floors and walls, and that Spartak did everything start to finish, including repouring the concrete. In 2024, a duplex owner said the company took an emergency appointment for a leak on the first floor and the basement. A recent one-star customer says he refused to provide service because they failed to respond to texts, even though no appointment time was ever finalized.