Fagone Plumbing, Heating & HVAC

A boiler pump that quit on New Year's Day, and the owner at the door within a few hours: that is how a January 2026 Google review describes Fagone Plumbing, Heating & HVAC in Marblehead. The company holds 4.8 stars from 240 Google ratings and an A+ from BBB, and its site says it is locally owned and offers 24/7 emergency service across the North Shore. Its Massachusetts plumber licence is active. Recent customers describe a wide spread of work. In June 2026, one said a crew replaced an antiquated central AC system in a single day after an HVAC evaluation found a serious problem; another described a garage pipe break where the plumber shut the water off and came back within hours to fix it. A May 2026 customer said Jesse and Chris fixed a gas leak quickly, and another that month said a corroded main sewer stack was replaced in one day. In April 2026, one customer described a weekend plumbing emergency and another a Sunday visit for a leaking pipe. Some customers have complained about price and follow-through. A June 2026 reviewer said two callbacks on a warranty issue never came and a $3,500 duct sealing quote was well above another company's. In a February 2026 review, a customer said a Sunday water heater install for an elderly woman came to $3,100 after a quoted $399 diagnostic; a January 2026 customer paid $600 for a 20-minute job replacing a water pressure meter and brass piping, and a March 2025 reviewer said technicians would not give an estimate before a $510 expansion tank replacement. In December 2025, a customer whose tenants had no heat said the tech replaced an ignitor that did not work, the special-order part was still not in five days later, they had to call three or four times for a status update, and another company fixed it in 1.5 hours.