Father and Son Moving & Storage

Father and Son Moving & Storage's public record is dominated by government enforcement rather than customer reviews — the story here isn't about how a move went, it's about a string of state and federal actions spanning nearly a decade. In 2012, Massachusetts opened an investigation into complaints that the company was charging inflated fees, demanding cash on the spot, and holding customers' belongings until they paid. That led to a 2013 settlement of up to $202,000 (with part suspended) and a 2016 lawsuit the state's Attorney General pursued after a local I-Team investigation. In 2019, the Attorney General accused the company of running a "bait and switch" pricing scheme and won restitution for affected customers. Then in 2020 the U.S. Department of Justice sued the company — operating as PRTaylor Enterprises LLC — for auctioning off a deployed Air National Guard technical sergeant's storage unit without the court order federal law requires when a servicemember is on active duty; the case ended in a consent order entered in late 2021. Separately, a 2021 account describes a customer being told the price would more than double after the truck was already loaded. There's no customer-review record in the evidence to weigh against any of this — what's here is a documented, repeated pattern from multiple government sources rather than a single incident. Anyone considering this company should get pricing and any storage terms in writing, in detail, well before moving day.