R&I Moving and Home Care

R&I Moving and Home Care is hired around Lawrence, Massachusetts for household moves — studio and one-bedroom apartments, full houses, and the specific heavy or awkward items other movers turn away. The crew, frequently named as Rafael and William in reviews, has carried an arcade cabinet up three flights of stairs, lifted a couch through a second-floor window, and disassembled and rebuilt a 250-pound Peloton treadmill on site. The jobs described go well beyond a standard move: customers report the company picking up furniture bought on Facebook Marketplace and delivering it the same week, maneuvering a new refrigerator through a doorway without damage, loading and unloading storage PODs on short notice, and returning year after year to move a household's window air conditioning units in and out of storage each season. One customer moving a family member's recliner into a nursing home describes the crew as prompt and careful with the piece during what was clearly an emotional move. Pricing comes up often and favorably — several reviewers say the final charge matched or beat the original quote, and one describes R&I as noticeably more affordable than competing movers for a two-bedroom job. Responsiveness is a repeated theme too: multiple accounts describe being booked the same day they called, including one customer whose delivery POD arrived earlier than scheduled and R&I adjusted to accommodate it within hours. A handful of five-star reviews are written in Spanish, describing the same care and communication. The record is not spotless. In an August 2024 review, a customer described the crew arriving over an hour late with only 15 minutes' notice, then being surprised at payment time by a three-hour minimum charge that had not been explained beforehand — worth asking R&I to confirm the arrival window and minimum-charge policy in writing before booking. Reviews spanning 2018 through mid-2026 across Google, Thumbtack, Angi, and HomeAdvisor tell a consistent story of a small, hands-on moving crew that repeat customers keep calling back — for furniture too heavy or awkward for a typical move, and for smaller seasonal jobs in between. Confirm pricing and timing expectations up front, and this looks like a well-tested choice for a local Massachusetts move.