R&I Moving and Home Care

In a March 2024 review, a customer wrote that Rafael and William worked out how to lift a couch in through a second-floor window. That is the kind of job R&I Moving and Home Care keeps getting called for: an arcade machine carried up three flights of stairs in November 2024, a 250-pound Peloton tread taken apart and rebuilt the same month, a motorized king bed frame strapped off the floor and moved out of a three-season porch in June 2025. The company is based in Lawrence, Massachusetts, and a February 2024 reviewer pointed anyone in the Haverhill, Lawrence and Methuen area toward them. Rafael's name is on six of these reviews, twice alongside William and once alongside Cisto. Fifty-one reviews stretch back to 2018 across four sites — 4.8 stars from 398 Thumbtack ratings, 4.9 from 42 on Google. Speed is the other thing customers keep counting. An October 2025 customer had 12 large items disassembled, wrapped individually and loaded in 40 minutes, then reassembled at the drop-off. A July 2025 one-bedroom move took about two hours; a June 2025 move finished in under four. In March 2024, three large, heavy pieces went from a first floor down to a basement in under an hour, and the charge came in below the quote. The home-care half of the name shows up in how often people rebook. A June 2025 customer said they had hired R&I five times at their property — heavy furniture moves, trash disposal, heavy lifting — and another that month uses them every year to bring the window air conditioners up from the basement and set them around the house. Also in June 2025, a reviewer writing in Spanish said they were the only crew who could get a large piece of furniture up to a third floor. There is a sour note. An August 2024 reviewer gave two stars after the crew arrived more than an hour late and called only 15 minutes before they were due. Because the company charges by the hour, that customer pitched in to move things along, and the job finished in less than two and a half hours. A strong call for the heavy, awkward single item — up the stairs, through a window, out of a basement — and for a one- or two-room move you want done in an afternoon. Confirm the arrival window and how the hourly clock is counted before you book, and say up front what has to come apart: reviewers describe beds, a treadmill and a 12-piece load taken down and rebuilt the same day.